Anjaney Dubey

A self-motivated and diligent professional with excellent time management and active listening skills. Experienced in providing technical support and maintaining computer systems to ensure smooth operations.

Desktop Support Engineer at ICICI Home Finance (2025-06 – Present)

• Provide technical assistance to end-users for hardware, software, and network-related issues.
• Troubleshoot and resolve problems with operating systems, applications, and peripherals.
• Perform regular maintenance and updates on computer systems to ensure optimal performance.
• Provide remote support to users of PAN India also handling Non-Compliance calls.
• PAN Inidia Asset Allocation Handling.
• Engineer Management+ Senior User+Bank Engineer support with scheduling+ Escalation

Service Desk Engineer at Desire Consultant & ITTI (2023-05 – 2025-02)

• Managed and responded to user requests and issues via phone, email, and ticketing systems.
• Diagnosed and resolved technical problems in a timely and efficient manner.

Bachelor of Technology in Computer Science and Engineering – Institute of Technology and Management, Gida, Gorakhpur (2023)

Secondary (XII) Examination – Mahatma Gandhi Inter College, Gorakhpur (2016)

High School (X) Examination – Vimal Inter College, Manas Vihar, Gorakhpur (2014)