Product Designer at Silq (2024-04 – Present)
Designed platform-level workflows across invoicing, quoting, tasks, and shipment operations for logistics operations
- Designed platform-level workflows across invoicing, quoting, tasks, and shipment operations, unifying fragmented tools into a cohesive, scalable system for logistics operations
- Improved task completion time by 60% and increased completion rates by 25% through redesigned workflows with enhanced visibility and customisation
- Reduced invoice processing time by 65% by consolidating multi-tool workflows into a unified in-house interface, minimising context switching and manual effort
- Reduced quote turnaround time by 60% and increased throughput by 40% by introducing automated quoting and enabling asynchronous workflows across time zones
- Increased feature adoption by 72% by improving system discoverability and structuring data-heavy interfaces for better usability
- Reduced user-reported errors and support tickets by 32% by simplifying complex workflows and improving system clarity
- Designed scalable table, filtering, and grouping systems to support high-volume operational data and enable faster decision-making
- Structured workflows to support multi-role operations teams, ensuring clarity across dependencies, edge cases, and process handoffs
- Partnered closely with product managers and engineers to define problem spaces, align on technical constraints, and drive end-to-end product decisions
Product Designer at Neurobit (2022-06 – 2024-04)
Designed 0→1 end-to-end platform experiences for B2C mobile application and B2B health-tech platform
- Designed 0→1 end-to-end platform experiences for a B2C mobile application and a B2B health-tech platform supporting clinicians and operational users
- Built multi-role workflows across onboarding, device pairing, data collection, and reporting for admin and operations users
- Designed interfaces for hardware-integrated systems, ensuring reliable user interaction across device connectivity and data sync scenarios
- Designed data visualisation and structured interfaces to support interpretation of health metrics and enable informed decision-making
- Built and maintained scalable component libraries and design systems to ensure consistency across platform experiences
- Consolidated fragmented tools and workflows into unified product experiences, improving efficiency and reducing operational complexity
- Collaborated closely with cross-functional teams across discovery, design, and delivery, contributing to product direction and external demos
UX Design Intern at Neurobit (2022-01 – 2022-06)
Supported design of early-stage product experiences across mobile and web
- Supported design of early-stage product experiences across mobile and web, contributing to research, wireframes, and interaction flows
- Assisted in usability testing and iteration cycles to improve clarity and usability of health data interfaces
- Collaborated with designers and engineers to translate requirements into structured design solutions
UX Design Intern at MADIEE Games (2021-09 – 2022-01)
Designed interactive web experiences for digital board games
- Designed interactive web experiences for digital board games, focusing on usability and engagement
- Conducted user research and translated insights into wireframes and gameplay flows
- Worked with cross-functional teams to refine interaction patterns and improve overall experience
UI/UX Design Intern at Bundle (2021-10 – 2021-12)
Contributed to design system development and improved user flows
- Contributed to design system development to ensure consistency across product interfaces
- Improved user flows and interaction patterns to enhance usability
- Collaborated with founders and developers on product design decisions
