Anjitha Rs

Results-driven Business Analyst with 4+ years of hands-on banking experience at Axis Bank and HDFC, combined with a PG Diploma in Business Analytics (Manipal Academy of Higher Education). Proven ability to analyze high-volume financial data, streamline operations, and deliver actionable insights. Proficient in Power BI, Advanced Excel (VBA/Macros), and actively building skills in Python and SQL.

Certified in IRDA and AMFI. Seeking a remote Business/Data Analyst role where analytical rigour and banking domain expertise can drive business value.

Banking Operations & Relationship Officer at Axis Bank (2022-09 – 2024-06)

• Managed end-to-end branch banking operations ensuring 100% documentation accuracy across IRDA and AMFI regulatory frameworks, reducing audit discrepancies to zero.
• Analysed transaction patterns and portfolio data to identify service bottlenecks, leading to process improvements that cut average resolution time by ~20%.
• Prepared and maintained Excel-based operational reports and dashboards for branch management, enabling data-driven decisions on daily operations.
• Coordinated with compliance and audit teams, demonstrating strong attention to detail and structured analytical thinking.

Banking Operations Officer at HDFC Bank (2020-08 – 2022-09)

• Executed daily banking operations covering account management, transaction processing, and customer query resolution, consistently meeting service SLAs.
• Leveraged Excel to track, reconcile, and report branch KPIs, identifying trends that supported team performance reviews.
• Maintained high-accuracy financial records in compliance with RBI and bank-level guidelines.

PG Diploma in Business Analytics – Manipal Academy of Higher Education (2023 – 2024)

PG Diploma in Sales & Relationship Banking – Manipal University (2020)

B.Tech in Electrical & Electronics Engineering – MA College of Engineering, Kerala (2019)