Anjuka Ramesh

Business Analyst with nearly 5 months of hands-on experience and a B.Com in Information Technology. Proficient in SQL, Python, Power BI, and Excel, with experience in requirements gathering, data analysis, KPI reporting, and dashboard development. Strong analytical and problem-solving skills, with the ability to translate business needs into actionable solutions and collaborate effectively with cross-functional teams to drive business outcomes.

Business Analyst (Product Analyst Trainee) - Worktual Innovation

(2025-12 - 2026-05)

• Contributed to the development and launch of CCaaS, CX platform, and AI-native CRM solutions.
• Supported product features from concept to production (go-live).
• Gathered and documented business and product requirements.
• Created documentation for feature implementation and enhancements.
• Conducted UAT testing to ensure product quality and functionality.
• Performed competitor analysis to drive product improvements.
• Collaborated with cross-functional teams to deliver user-centric solutions.
• Identified workflow gaps and improved user experience.

Bachelor of Commerce in Information Technology - Information Technology - The American College, Madurai (2022-01 - 2025-12)

Higher Secondary - Business Mathematics - St. Mary's Girls Higher Secondary School (2021-01 - 2022-12)