Ankesh Pilania

As a Logistics Executive at Zigma Global in Chennai, I managed end-to-end dispatch operations from Guwahati, Nagpur, Gujarat, and Chennai, overseeing the movement of 30,000-40,000 tons of RDF material per month, maintaining strong customer relationships, identifying new transporters, and negotiating costs for efficient operations. In my previous logistics role, I coordinated truck placements across major routes in India, managed post-loading activities such as e-way bills and dispatch reports, tracked vehicle movements, ensured timely and safe deliveries, collected and verified PODs, maintained organized documentation, and processed vendor payments through LHC preparation.

Executive, Logistics Dispatch at Zigma Global Environ Solutions Pvt Ltd, Chennai (2025-03 – 2025-11)

As a Logistics Executive at Zigma Global, a leading bio-mining company headquartered in Chennai, I oversee end-to-end material dispatch operations from Guwahati, Nagpur, Gujarat, and Chennai to various cement plants. I manage the monthly movement of 30,000-40,000 tons of RDF material while ensuring timely dispatch, cost efficiency, and operational accuracy. My role involves maintaining strong customer relationships through regular plant visits, addressing operational needs, and ensuring service reliability.

I also identify new transporters/vendors, negotiate competitive transportation rates, and optimize logistics costs while effectively balancing both cost management and dispatched quantities.

Executive at 23 North Logistics Pvt Ltd, Chennai (2023-08 – 2024-12)

Managed truck placements across major routes in India and optimized fleet utilization. Handled loading-to-delivery activities including e-way bills, dispatch reports, and real-time vehicle tracking.

• Ensured timely and safe deliveries while maintaining clear coordination with transporters and customers.
• Collected and verified PODs, maintained organized records, and processed vendor payments through LHC preparation.

Support Executive at FloKart India Pvt Ltd, Chennai (2023-04 – 2023-08)

• Collaborated with cross-functional teams to provide comprehensive solutions for complex problems.
• Managed high-volume support tickets effectively, prioritizing urgent cases and delegating to team members when necessary.
• Enhanced customer satisfaction by addressing and resolving technical issues promptly.
• Worked closely with development teams to communicate customer requirements, leading to enhanced product features tailored towards customer needs.
• Translated technical terminology for clients to communicate through ticket system.
• Tracked inbound support tickets to provide clear resolutions to customers.

B.C.A in Computer And Information Systems – Krishna Vidyapeeth Of Management And Technology

12th – Nav Bharat Sr.Sec School

10th – St.Anthonys Sec.sch.