
Ankit Gupta
Relationship Officer at Muthoot Microfin Limited
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About
Campus recruitment opportunity for 2027 Passing Out Batch at Muthoot Microfin Limited, the flagship company of Muthoot Pappachan Group (MPG). Established in 1887, MPG is a diversified conglomerate with presence in multiple verticals including financial services, Hospitality, Automotive, Real Estate & Infrastructure, IT services, Healthcare, Precious Metals, Global Services and Alternative Energy.
Experience
Relationship Officer - Muthoot Microfin Limited - Pan India
(2027)
The role encompasses compliance and management of group loans, loan appraisal, promotion of products, follow-up on disbursements, and client service delivery.
- Compliance and Management: Carries out the pre and post-loan activities related to Group loans. Presenting the loan applications to the Credit team, portfolio administration, prioritizing the repayment of loans to preserve the portfolio quality.
- Promotion: Promotes new potential clients and eligible clients offering various other products
- Loan Appraisal: Informs potential clients about the requirements, conditions of the IGL Loan products, the procedures to obtain a loan, the importance of the payments on time etc
- Makes sure that the client meets the credit requirements.
- Visits the client's business and home to do the assessment, following the credit policy procedures.
- Analyzes and presents a consistent loan proposal to the Credit team for its approval.
- Informs the client about the Credit team decision
- Follow-up: Follows the loan disbursement process.
- In case of arrears visits clients and guarantors for the loan recovery.
- Informs the BRM or AM about the demand in his/her assigned area as well as on the competition.
- Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
- Responsible for his/her portfolio administration, promoting its growth and keeping it with daily planning and organization of activities
- Client service: Provides a quick and timely service to the clients, making sure that the client's expectations are fulfilled whenever is possible.
- Ensures a good and respectful treatment to the clients and establishes a professional relationship with them, with a long term perspective.
- Guarantees confidential treatment to all the information gathered from the client and of the Institution
Education
Graduation and Post Graduation (2027)