Ankit Kumar

I am a seasoned professional with a wealth of experience in both retail and hospitality sectors. With a solid educational foundation and 12 years of hands-on experience, I have honed my skills to excel in various managerial roles. My customer-centric mindset drives every decision, ensuring satisfaction and loyalty. Believing in the potential of my team, I empower them to achieve greatness, leading by example every step of the way.

• 12 years of combined experience in retail and hospitality management.
• Customer-centric approach driving business success.
• Strong belief in team dynamics and fostering a collaborative environment.
• Leadership style focused on leading by example to inspire and motivate teams.

Reliance Retail (Oct 2021 - Nov 2023)

• Position: Store Manager
• Responsibilities: Oversaw store operations, managed staff, ensured customer satisfaction, handled inventory, and achieved sales targets.

Haldiram Product Pvt Ltd (Aug 2019 - Oct 2021)

• Position: Restaurant Manager
• Responsibilities: Managed restaurant operations, supervised staff, maintained quality and service standards, and drove sales growth.

Taco Bell Restaurants (Mar 2015 - Aug 2019)

• Position: Restaurant General Manager
• Responsibilities: Directed daily operations, led team training and development, ensured compliance with health and safety regulations, and enhanced customer experience.

Cafe Coffee Day (Dates not provided)

• Position: Team Member (promoted to Assistant Cafe Manager)
• Responsibilities: Assisted in cafe operations, supported customer service, handled cash transactions, and managed shifts and team performance as Assistant Cafe Manager.

• 10th Standard
• Year: 2005
• Board: Haryana Board, India
• 12th Standard
• Year: 2007
• Board: Haryana Board, India
• Diploma in Aviation & Hospitality Management
• Year: 2009
• Institution: Air Hostess Academy
• Graduation
• Degree: Arts & Humanities
• Year: 2012
• University: Maharishi Dayanand University