Ankit Kumar

Engineering leader with 15+ years of experience building and scaling distributed systems and high-performing global teams across SaaS and marketing technology domains. Currently leading cross-continental engineering teams delivering customer-facing platforms. Strong track record of partnering with Product and Business stakeholders to translate real-world customer needs into scalable platform capabilities.

Experienced in data platforms, AI/ML concepts, and modern MarTech ecosystems, with growing focus on applying Generative AI and agent-based systems to enhance customer experience and automation. Passionate about driving innovation, influencing product direction, and building organizations that thrive in ambiguity.

Senior Engineering Manager at Docusign (2024-07 – Present)

Lead a distributed engineering team across India and the US, delivering scalable, customer-facing platform capabilities in a global SaaS environment

• Lead a distributed engineering team across India and the US, delivering scalable, customer-facing platform capabilities in a global SaaS environment
• Partner closely with Product, Business, and Data teams to translate customer and market requirements into robust technical solutions
• Drive execution of platform initiatives that improve customer adoption, usability, and operational efficiency
• Influence product roadmap by identifying gaps in workflows, data pipelines, and system capabilities based on real-world usage patterns
• Establish engineering best practices for system design, performance, and reliability, improving platform scalability and stability
• Implement metrics-driven engineering processes, tracking delivery, system health, and adoption signals to guide decision-making
• Mentor engineers and managers, fostering a high-performance, inclusive, and growth-oriented team culture

Software Engineering Lead (Fullstack Engineering) at LatitudePay Asia (2023-07 – 2024-05)

Led development of customer-centric fintech and marketing technology solutions, supporting business-critical workflows

• Led development of customer-centric fintech and marketing technology solutions, supporting business-critical workflows
• Collaborated with cross-functional teams to design and deliver features aligned with customer needs and regulatory requirements
• Improved system performance, reliability, and scalability to support rapid business growth
• Contributed to architectural decisions and long-term platform strategy
• Built and mentored engineering teams, improving delivery velocity and quality

Lead Engineer (Consumer Engineering) at Propertyguru Group (2021-02 – 2023-05)

Conceptualised and executed consumer-centric SaaS products, including innovative solutions such as Users Profiling, and a cutting-edge New Home Recommendation Engine

• Conceptualised and executed consumer-centric SaaS products, including innovative solutions such as Users Profiling, and a cutting-edge New Home Recommendation Engine. Resulted in boosted user engagement and retention rates.
• Provided mentorship and guidance to a dynamic team of 8 full-stack engineers, fostering a culture of collaboration, innovation, and continuous learning. Resulted in motivated, efficient team that consistently delivered high-quality solutions.
• Spearheaded a comprehensive overhaul of the tech stack within the consumer product marketplace, focusing on enhancing scalability, reliability, and overall performance. This transformation not only future-proofed the platform but also led to noticeable improvements in user experience and operational efficiency. Applications were running on AWS Cloud.
• Introduced and curated an elements library dedicated to Reactjs and Nodejs components, effectively addressing legacy code challenges and facilitating a more modular and scalable development process. This initiative streamlined development efforts and accelerated feature delivery timelines.

Lead Fullstack Engineer at REA Asia (2019-09 – 2021-02)

Senior Software Engineer at Maybank (2017-01 – 2019-09)

Mobile Engineer at GoodWorkLabs (2015-10 – 2016-12)

Mobile Engineer at 22by4 Consulting (2012-07 – 2015-10)

Designed and developed scalable backend systems and APIs. Delivered high-impact features across multiple product lines. Gained strong foundation in system design, coding, and problem-solving.

• Designed and developed scalable backend systems and APIs
• Delivered high-impact features across multiple product lines
• Gained strong foundation in system design, coding, and problem-solving

Bachelor of Technology in Computer Engineering – GB Pant University