Banquet Manager at Ramada By Wyndham (2024-10 – Present)
- Handling one of the biggest banqueting in the city
- Negotiate contracts and deals with vendors and suppliers, who are supplying their services to the event
- Assign roles and duties to the staff and ensure that the event goes as per the plan
- Raise and settle the checks as per FP instructions
- Converting guest queries into business
F&B Supervisor (Pre-Opening) at Rixos Al Mairid (2024-10 – 2025-08)
- Creating competitive menu
- Recruiting, Interviewing and training staff to follow the restaurant's SOPs
- Prepare rota for the team
- Ordering Capex for the restaurant
- Managing P&L of the restaurant
- Maintaining beverages stock and inventory
- Managing payroll for the team members through OAYSYS
- Creating the seasonal menu
- Improving revenue by bringing new ideas and increase the sales
- Handling the guests complaints and solving the issue immediately
- Achieving the KPI targets given by the management
Outlet Incharge at Rixos Al Mairid (2022-07 – 2024-09)
F&b Senior Assistant at Grand Hyatt Dubai (2021-08 – 2022-04)
- Worked at Italian restaurant 'Andiamo'
- Providing excellent wait service to ensure satisfaction
- Taking guests orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Offer menu recommendations upon request
- Up-sell high end items from menu when appropriate
F&b Supervisor (Pre-Opening) at Dubai Expo 2020 - Zabeel Palace Hospitality (2020-02 – 2021-08)
- Meet and greet guests
- Oversee catered functions, in house and off site
- Responsible for making the function space visually appealing and presenting the menu offering for the event
- Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service
- Provide excellent customer service and ensure guests needs are met
F&b Captain at Stella Di Mare Dubai Marina (2018-11 – 2020-02)
- Looking after a busy all day dining restaurant with 240 indoor and 124 outdoor seating
- Assisting manager to prepare rota
- Ordering and issuing of items
- Handling guests complaints
- Incharge of all day dining restaurant in the absence of supervisor
- Focused on beverage sale
- Managing beverage inventory and ordering
F&b Assistant at The Oberoi Dubai (2017-02 – 2018-11)
- Worked in a Fine dining restaurant at 'Ananta'
- Preparing bar mise en place for the operation
- Handling One section of the restaurant
- Ordering beverages for the restaurant's
- Handling cashiering
- Always following LQA standards
F&b Assistant at The Address Dubai Marina (2016-08 – 2016-12)
- Handling one of the biggest and busiest banquet operation in Dubai marina
- Preparing meeting rooms as per BEO'S requirements
- Arranging coffee breaks
- Preparing mise en place for daily operation
- Handling guests complaints
- Taking payment as per head count
F&B Internship at Jw Marriot Dubai (2016-08 – 2016-12)
- Worked in one of best Marriot property in UAE
- Got trained from some of the best professionals
- Learnt F&b operation and challenges
