Ankit Srivastav

BCA graduate with knowledge of Python, C++, HTML, CSS, JavaScript, and React.js. Passionate about software development and problem-solving with hands-on experience in building web-based projects. Seeking an opportunity to start my career in the IT industry and contribute through technical skills and continuous learning.

Product Support Intern - Faber Pvt Ltd

(2025-04 - 2025-06)

• Assisted customers in resolving product-related issues and provided technical support to improve user satisfaction.
• Handled customer queries, documented feedback, and maintained issue tracking for efficient problem resolution.
• Collaborated with team members to create support guides and improve customer service processes.
• Developed communication, troubleshooting, and multitasking skills while working in a professional environment.

Bachelor of Computer Applications (BCA) - Computer Science - Buddha Institute of Technology, Gorakhpur (2023 - 2026-05)

High School - Sacred Heart Sch Mauza Nichlaul Maharajganj UP

Intermediate - Sacred Heart Sch Mauza Nichlaul Maharajganj UP