Ankit Srivastava

GSOC Analyst with 3.5+ years of experience supporting Global Security Operations, intelligence monitoring, travel risk management, incident response, and crisis management within a 24/7 operational environment. Experienced in monitoring global security events, geopolitical developments, natural disasters, and emerging threats impacting business operations and personnel. Skilled in intelligence gathering, open-source research (OSINT), incident escalation, travel risk monitoring, and preparation of concise security reports, alerts, and situational awareness updates.

Proficient in leveraging security technologies and collaborating with global stakeholders to support operational resilience, employee safety, and business continuity.

Security Analyst – Global Security Operations Center (GSOC) - Kyndryl (Parent Payroll: G4S Secure Solutions) - Bangalore

(2022-08)

• Monitor global security events, geopolitical developments, civil unrest, natural disasters, and operational disruptions impacting employees and business operations across multiple regions.
• Support 24/7 GSOC operations through continuous monitoring, incident detection, escalation, and coordination with internal and external stakeholders.
• Conduct travel risk monitoring using ISOS Travel Tracker, providing timely security updates and supporting employee duty-of-care requirements.
• Perform open-source intelligence (OSINT) research and information gathering to identify emerging security threats, travel risks, and operational concerns.
• Prepare incident summaries, security alerts, situation reports (SITREPs), intelligence briefs, and stakeholder communications for timely decision-making.
• Utilize Everbridge Virtual Command Center (VCC) to monitor crisis events, severe weather, geopolitical incidents, and global security disruptions.
• Monitor CCTV systems using Milestone XProtect and Genetec SaaS to support investigations, incident verification, and security operations.
• Manage alarm monitoring and escalation processes through Everbridge Command Center (EBCC), ensuring prompt response to critical incidents and emergencies.
• Execute incident management activities using Resolver, including case documentation, investigation support, escalation tracking, and closure reporting.
• Maintain situational awareness dashboards, operational logs, and incident records to ensure accurate information sharing and reporting.
• Support emergency response coordination and assist stakeholders during operational incidents to minimize business impact.
• Administer access control systems including Symmetry and Symmetry Connect to maintain secure facility access and compliance requirements.
• Collaborate with global security teams, crisis management stakeholders, and business units to support operational resilience and business continuity objectives.

Process Associate - NTC Softech Private Limited - Hyderabad

(2020-01 - 2022-08)

• Managed day-to-day operational processes while ensuring adherence to quality standards and service level agreements.
• Monitored workflows, identified operational issues, and coordinated with teams to ensure timely resolution.
• Maintained process documentation, prepared reports, and supported operational tracking activities.
• Assisted in process improvement initiatives and ensured compliance with organizational procedures.

Process Associate - Burrp (Network18 Group) - Hyderabad

(2016-01 - 2020-12)

• Managed backend operations and data processing activities while maintaining high levels of accuracy and productivity.
• Performed data validation, quality checks, and system updates to ensure operational efficiency.
• Coordinated with internal teams to meet daily targets and maintain service standards.
• Assisted in reporting, documentation, and process support activities.

Intermediate - Narayana Junior College (2011-12) Hyderabad

SSC – Secondary School Certificate - Neo Royal High School (2009-12) Hyderabad