Anku Pawar

Project & Delivery Management | Stakeholder & Vendor Relations | Process Improvement. Coordinator / Business Analyst with 2+ years managing end-to-end delivery of a large-scale EdTech platform as the primary liaison between ICAI and TCS, serving 5,000+ active learners. Experienced in stakeholder management, vendor governance, cross-functional coordination, and board-level reporting, with a track record of cutting escalations, turnaround times, and operational workload through process improvement and automation.

Building strengths in Agile/Scrum practices and project tracking tools. Seeking a Project Manager / Delivery Manager role where I can own end-to-end delivery and stakeholder outcomes.

Business Analyst at ICAI (Institute of Chartered Accountants of India) (2024-06 – Present)

• Coordinated with stakeholders through effective Stakeholder Management and executed UAT & Functional Testing to ensure seamless product delivery.
• Leveraged MS Excel, Word, and PowerPoint to manage project data, document workflows, and present strategic findings to leadership
• Owned end-to-end delivery as primary point of contact between ICAI and TCS on the iON Learning Hub platform project, managing timelines, resolving platform issues, and ensuring stability for 5,000+ active learners.
• Reduced escalation rate by 25% and improved user satisfaction by redesigning the member and CA query-resolution process across ICAI's learning portal.
• Facilitated cross-functional alignment between TCS engineering and ICAI leadership, translating technical blockers into business risk and impact to keep both sides aligned on deliverables.
• Presented process-improvement and tooling recommendations directly to ICAI's board, driving adoption of automation initiatives that cut operational workload by 35% across the team.
• Directed the rollout of Excel- and Power BI-based reporting systems, replacing manual processes with structured dashboards and cutting executive reporting turnaround time by 30%.
• Led automation initiatives using Python and N8N (including AI-agent workflows), removing repetitive manual work and improving operational efficiency by 40%, while overseeing AWS infrastructure reliability (99%+ uptime).

Market Research Analyst Intern at Black Opal Group (2023-12 – 2024-04)

• Coordinated delivery of a real estate data project across UP and Haryana RERA portals, managing the pipeline from data collection through integration into the company's proptech application.
• Managed collection and structuring of 10,000+ real estate records (UP & Haryana) into an actionable pricing-insights dataset.
• Directed the design of automation pipelines reducing manual operational effort across the ICAI team.
• Oversaw a preprocessing pipeline improving downstream data accuracy by 30% for analysis-ready reporting.
• Delivered a market-insights module (pricing trends, construction costs) adopted by leadership for pricing decisions across 100+ projects.
• Presented cross-market cost-saving and revenue opportunities directly to senior leadership.

Master of Science in Data Science – Noida International University (2022-06 – 2024-06)