Ankush

Motivated graduate with experience in application and software support for accounting systems. Skilled in troubleshooting client issues, handling cloud-based software operations, and delivering product demonstrations and training. Seeking an opportunity to contribute in a technology-driven organization while continuously enhancing technical and problem-solving abilities.

Back Office Associate - NSG Softwares

(2025-02)

• Provided application support for accounting software including Busy, Vyapar and Dollar.
• Handled cloud-based software operations and released stuck users to restore system access.
• Performed basic system/server related tasks including shortcut creation and access configuration.
• Delivered product demonstrations and user training explaining software workflow and features.
• Troubleshot client issues and guided users step-by-step to resolve software related problems.

Business Development Intern - Be10x

(2023-11 - 2024-01)

• Assisted in inside sales and tele-calling while communicating with potential clients and generating leads.

B.Tech - Electrical Engineering - Sandip University, Nashik (2023)

Diploma - Electrical Engineering - South Calcutta Polytechnic (2020)

Secondary Education - 10th - A.C. Institution, Malda (2016)