Revenue Assurance & Business Assurance Leadership | Telecom
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Revenue Assurance leader credited with USD 100M+ in cumulative revenue leakage prevented and recovered across telecom and mobile financial services operators in Africa, the Middle East, SE Asia, Latin America and India. Builds and owns end-to-end revenue assurance frameworks covering the complete revenue process from transaction origination through to cash receipt — mediation, rating, billing, invoicing, collections and revenue-to-GL reconciliation. Designs system controls, automation and reconciliation procedures for revenue leakage detection and prevention with embedded fraud triggers; defines and tracks revenue efficiency, accuracy and recovery KPIs for CFO, audit committee and board reporting.
Partners with Finance, IT, Billing and Operations to align financial and operational data, and with internal audit to strengthen internal financial controls over all income channels.
Headline results: USD 100M+ leakage prevented and recovered · USD 25M+ saved and 82% fraud false-positive reduction on EY's first telecom RA managed service · 45% FTE reduction and 70% productivity uplift from automated revenue controls · ~3M-subscriber BSS billing transformation, zero unplanned downtime on HLR/CRM migration.
Associate Director at Grant Thornton Bharat LLP (2024-04 – Present)
Governance, Risk & Oversight
Senior Manager at Ernst & Young LLP (2011-10 – 2024-04)
Senior Consultant at Protiviti Consulting (2009-11 – 2011-10)
MBA in Marketing and Strategic Management – La Trobe University
B.Tech in Electronics and Telecommunication – Amity University
