#Experienced Scrum Master at Boeing (2021-09 – Present):
Led cross-functional coordination across 50+ teams (~500 people) within a global eCommerce program, driving on-time delivery by managing dependencies, negotiating priorities, and mitigating risks across 8 ARTs.
- Orchestrated end-to-end execution for high-visibility strategic initiatives across Order Management, Fleet Management, Digital Go-to-Market, and Data Analytics platforms.
- Directed four product engineering teams (10-18 members each) delivering customer journey optimization, UX improvements, SEO/content enrichment, and pricing recommendations.
- Coordinated capacity planning and backlog refinement with Product Owners and Product Managers to enable timely, predictable releases.
- Maintained program cadence using status reports, schedules, and tracking to ensure on-time delivery.
- Served as Boeing Designated Expert (BDE) for Agile, guiding program-wide adoption and process improvements across a global eCommerce division.
- Led 40+ hours of Agile coaching, internal audits, and process review sessions for 100+ participants.
- Implemented Agile metrics and reporting to improve predictability, visibility, and team performance.
- Supported RTE and Agile Coach initiatives to scale processes and improve delivery effectiveness.
- Designed FLAIR - an interview framework to improve transparency & reduce bias; as a program-wide benchmark.
- Provided formal mentorship to junior colleagues, guiding their transition into Agile leadership roles.
- Partnered with Architects, Product Managers, and UX to bridge technical execution with business strategy.
- Completed Boeing Asian & Pacific Association (BAPA) LEAD Program for leadership development.
#Team Facilitator/Scrum Master at Siemens Gamesa Renewable Energy (2015-01 – 2021-09):
Managed delivery for a multi-site SCADA software platform with installations across 780+ wind farms globally, ensuring compatibility between modern (C#.NET/Angular/SQL) and legacy platforms.
- Led scaled Agile transformation from legacy to SAFe, training cross-functional teams in SDLC best practices.
- Implemented JIRA for risk and change management, reducing systemic blockers and delivery predictability.
- Provided L3 product support across 50 countries, managing escalations and ensuring timely resolution.
- Managed and coached a team of four developers, overseeing performance reviews and development.
- Identified and resolved a systemic technical issue yielding operational savings of ~EUR 5/day per turbine across 780+ wind farms (~EUR 100,000 annual impact).
- Customized SQL Maintenance solution later rolled out to all global installations.
- Modeled a Lab Simulation for Wind Farms to interface with dependent software products.
- Submitted 3 innovation disclosures (Intruder Detection, Turbine Height Optimization, Avian Protection).
- Built strong relationships with leaders; maintained clear upward (executive) and downward communication.
- Launched and moderated a community for cross-departmental knowledge sharing and collaboration.
- Introduced a recognition framework to highlight incremental team achievements.
# Project Engineer at Wipro (2010-05 – 2015-01):
Developed scalable web applications using.NET Framework, ASP.NET, and SQL Server. Progressed from developer to module lead managing delivery for enterprise clients.
- Shell (Client): End-to-end support of 10+ applications; incident, problem, knowledge, change & release management. Direct customer interaction as senior developer.
- Wipro (Internal): Module lead for 4 team members; coordinated effort estimation, test planning, task allocation, and UAT. Maintained applications and databases used by 15,000+ users.
