Ankush Kumar

My name is Ankush I am from Delhi. I have completed my bachelor's degree in [City vocational public school] from [C.C.S.University]. I belong to a nuclear family.

My hobbies are reading books and listening music. My strengths are I am hard working and self-motivatied person. I am strong in communication skill and time management. My short-term goal is to get a job in reputed company and long-term goal is to achieve good position like yours where I can build my career and help the organization to.

That's all about me.

My last experience was as a Customer Support Executive in the Swiggy Food Process (BPO). I worked there for around 6 months. My role was to assist customers with their food orders, such as order delays, cancellations, refunds, wrong or missing items, and payment-related issues.

I communicated with customers professionally, understood their concerns, and provided the best possible resolution while following company policies. This experience helped me improve my communication skills, problem-solving ability, patience, and customer handling skills. I also learned how to work under pressure and achieve performance targets while maintaining customer satisfaction.

12 th pass / 2nd year in college persoing