Anna Malai

Motivated and detail-oriented aspiring Networking and Cybersecurity professional with hands-on IT support experience and specialised training in networking, server administration, and ethical hacking. Eager to apply technical knowledge and practical exposure to contribute to organisational network performance and security.

IT Technical Assistant - Shree Saiveera Technologies

(2024-01 - 2025-06)

• Worked as a hardware technician, diagnosing and repairing desktop and laptop hardware issues.
• Installed and configured operating systems (Windows, Linux) on new and reimaged systems.
• Troubleshot OS-level issues, including boot failures, driver conflicts, and software compatibility problems.
• Performed routine hardware maintenance and upgrades to ensure system reliability and performance.
• Coordinated with team members to resolve technical issues promptly, minimising downtime for end users.

P.G.P. - Shipping & Logistics - Indian Institute of Logistics (2016 - 2018)

B.Com - General - Nadar Mahajana Sangam S. Vellaichamy Nadar College (2013 - 2016)