Anna Malai

Motivated and detail-oriented aspiring Networking and Cybersecurity professional with hands-on IT support experience and specialised training in networking, server administration, and ethical hacking. Eager to apply technical knowledge and practical exposure to contribute to organisational network performance and security.

IT Technical Assistant at Shree Saiveera Technologies (2024-01 – 2025-06)

• Worked as a hardware technician, diagnosing and repairing desktop and laptop hardware issues.
• Installed and configured operating systems (Windows, Linux) on new and reimaged systems.
• Troubleshot OS-level issues, including boot failures, driver conflicts, and software compatibility problems.
• Performed routine hardware maintenance and upgrades to ensure system reliability and performance.
• Coordinated with team members to resolve technical issues promptly, minimising downtime for end users.

Networking Intern at Systech Institute, Trichy (2026-05 – 2026-07)

• Gained hands-on exposure to router and switch configuration in a structured lab environment.
• Practiced network setup, troubleshooting, and fundamentals of vulnerability assessment.
• Applied CCNA fundamentals and ethical hacking concepts to simulated real-world scenarios.

Intern at Aditya Freight Forwarders Pvt. Ltd.

• Supported day-to-day operations within a freight forwarding and logistics environment as part of academic training.

P.G.P. in Shipping & Logistics – Indian Institute of Logistics (2016 – 2018)

B.Com in General – Nadar Mahajana Sangam S. Vellaichamy Nadar College (2013 – 2016)