Annmary Joseph

MBA graduate seeking an opportunity to apply strong analytical, problem-solving, and business management capabilities to improve operational efficiency, optimize processes, and support data-driven decision-making across functional areas. Committed to contributing meaningful value within a dynamic, growth-oriented organization while continuing to develop expertise in operations, supply chain dynamics, and strategic planning.

Operations and Sales Intern at Driver Logistics PVT LTD (2025-05 – 2025-06)

• Supported supply chain operations by coordinating inbound and outbound logistics and ensuring timely movement of goods.
• Assisted in warehouse management activities, including inventory tracking, stock reconciliation, and layout optimization.
• Monitored order fulfilment processes to improve accuracy, reduce delays, and strengthen overall operational efficiency.
• Collaborated with warehouse and logistics teams to streamline workflows and enhance end-to-end supply chain performance.

Customer Associate at Sutherland Global Services (2023-10 – 2024-05)

• Delivered chat and email support to US Amazon customers
• Assisted customers with order management, returns, refunds, and account-related concerns.
• Handled multiple chats/emails simultaneously while adhering to service-level agreements (SLAs).

MBA in Marketing & Operations – Berchmans Institute of Management Studies (BIMS) (2026)

BCA – Kristu Jyoti College of Management And Technology (2022)

XII – ST. Peter's HSS (2019)

X – Sacred Heart ICSE (2017)