Annu Sisodiya

Results-driven After Sales Support & Service Coordinator with 10 years of experience in managing service operations, handling customer relationships, and coordinating with technical teams. Proven ability to resolve issues efficiently, improve service processes, and ensure high levels of customer satisfaction.

After Sales Support - Bathline India Pvt. Ltd. - Delhi

(2023-01)

• Manage end-to-end service operations and customer complaints
• Assign and track service calls for timely resolution
• Maintain CRM records and service documentation
• Prepare daily/weekly service reports
• Coordinate between customers, technicians, and internal teams
• Handle invoicing for non-warranty services and AMC tracking

Sales Coordinator - Hari Chand Anand & Co.

(2021-01 - 2022-12)

• Handled customer inquiries via calls, emails, and WhatsApp
• Processed orders, quotations, and invoices
• Coordinated with production and accounts teams
• Followed up on payments and ensured timely collections
• Generated sales reports and managed order tracking

Office Coordinator (Tally Operator) - S S Print Tech - Faridabad

(2019-01 - 2021-12)

• Managed invoicing, sales & purchase entries in Tally
• Generated E-way bills and maintained financial records
• Handled petty cash and bank reconciliation
• Maintained stock and expense reports

Office Assistant - Motherson Sumi Systems Ltd. - Faridabad

(2015-01 - 2019-12)

• Assisted in internal and external audits
• Prepared audit documentation and reports
• Maintained records and coordinated with teams

Post Graduation - IGNOU (2025-12)

Graduation - Delhi University (2020-12)

12th - CBSE (2014-12)

10th - CBSE (2012-12)