Head Program Manager
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I am a dynamic and results-driven Associate Director of Transformation and Program Management with over 13 years of experience in driving business transformation, employee engagement, and strategic program execution. Demonstrated expertise in
Agile methodologies, OKR execution, and delivering high-value programs across industries. Proven ability to develop and implement communication strategies that align employee engagement with organizational priorities. Experienced in championing executive and employee communication, driving talent development initiatives, and fostering a culture of inclusion and innovation.
Skilled in creating external-facing content, positioning leadership as industry thought leaders, and enhancing team collaboration across regions. Certified in Generative AI for Project Managers, with a strong background in Agile methodologies and governance frameworks.
Successfully managed the entire lifecycle of large-scale, cross-functional programs, from inception to completion, ensuring timely rollouts and alignment with business goals.
Spearheaded the implementation of CB3.0, a key company initiative, managing a cross-functional team of 100+ members and ensuring delivery within set timelines and budget. Improving the Annual NRR by 120%.
Agile Transformation Leadership. Managed multiple scrum teams with over 65 members collectively as senior scrum master. Played a critical role in onboarding, PI planning, and OKR setting, working directly with the CTO/CEO to align business objectives with technical delivery.
Facilitated multiple BRP sessions, identifying potential risks early, thereby mitigating delays and achieving quarterly targets.
Have led 10 Program Increments as a lead program manager for the whole organization.
Drove complex, high-visibility strategic initiatives involving multiple teams, critical timelines, and significant business impact, delivering measurable outcomes within stipulated timeframes
Successfully managed the entire lifecycle of large-scale, cross-functional programs, from inception to completion, ensuring timely rollouts and alignment with business goals.
Spearheaded the implementation of CB3.0, a key company initiative, managing a cross-functional team of 100+ members and ensuring delivery within set timelines and budget. Improving the Annual NRR by 120%.
Agile Transformation Leadership. Managed multiple scrum teams with over 65 members collectively as senior scrum master. Played a critical role in onboarding, PI planning, and OKR setting, working directly with the CTO/CEO to align business objectives with technical delivery.
Facilitated multiple BRP sessions, identifying potential risks early, thereby mitigating delays and achieving quarterly targets.
Have led 10 Program Increments as a lead program manager for the whole organization.
Drove complex, high-visibility strategic initiatives involving multiple teams, critical timelines, and significant business impact, delivering measurable outcomes within stipulated timeframes
Risk Mitigation & Efficiency: Implemented RACI matrix and risk management framework, slashing project risks by 60%
and ensuring the timely delivery of over 50 projects within budget.
Strong understanding of architectural paradigms, design patterns, and software assets with hands-on experience in resolving technical issues and delivering innovative solutions for program challenges.
E-Commerce Conversion Rate Turnaround: Identified and fixed usability issues during a product launch, improving conversion rates through data analysis, A/B testing, and collaboration with UX and development teams to optimize the checkout process and page load times, resulting in enhanced campaign performance.
Designed metrics and dashboards to monitor communication and engagement strategies, leading to continuous improvement in messaging quality.
Innovation in Process Automation: Spearheaded the automation of insurance claims and agent discovery processes, boosting the Net Promoter Score (NPS) by 8%. Streaml
Engineering graduate from 2011 batch. It engineer
