Anoop V

I am a skilled and qualified electrical and electronics service technician with hands-on experience across top global coffee vending machine brands such as Nuova Simonelli, Astoria, Jura, Victoria Arduino, WMF, Dr Coffee, Eversys, La Cimbali, Thermoplan, Rancilio, Saeco and DeLonghi. I am a highly skilled electrical and electronics service technician. My proficiency in installing, maintaining, and testing a variety of systems including coffee machines, dental chairs, and industrial equipment is underpinned by my deep knowledge of electrical and electronics legislation, codes, and standards of practice.

I am committed to leveraging my expertise to drive organizational success and am eager to contribute to your team's goals.

Technical Service Engineer - Tata Consumer Products Ltd - Kerala

(2025-08)

• Handling installation, maintenance, and troubleshooting of vending/coffee machines.
• Providing on-site and remote technical support to customers.
• Conducting preventive maintenance to reduce breakdowns.
• Ensuring compliance with company service standards and safety norms.
• Coordinating with internal teams for spare parts and service scheduling.

Team Leader & Service In charge- Coffee Machine Division - HOT CUPS & MORE - Doha, Qatar

(2024-02 - 2025-06)

• Repaired and maintained top-tier coffee vending machines, including Nuova Simonelli, Astoria, Jura, Victoria, WMF, Stone, Eversys, La Cimbali, Thermoplan, Rancilio, Carimali, Saeco, Sage, and DeLonghi.
• Led the installation of new coffee machines, providing comprehensive operation and maintenance training.
• Trained customers and employees in programming coffee machine drinks to meet precise taste specifications.
• Developed and managed the routine maintenance schedule for all company machines.
• Diagnosed and resolved electrical and mechanical issues on traditional and super-automatic espresso machines.
• Leveraged extensive knowledge to offer expertise across a variety of coffee machine types.
• Demonstrated strong teamwork and independent work capabilities.
• Troubleshot and resolved technical issues, minimizing machine downtime and maximizing client satisfaction.
• Collaborated with clients to understand needs, offering customized machine usage recommendations.
• Provided technical expertise and guidance during client consultations and sales team demonstrations.
• Diagnosed and repaired coffee machines for both commercial and residential clients, ensuring optimal performance.
• Managed administrative tasks, including record-keeping, report preparation, and estimating service and sales jobs.

Assistant Manager-Technical Service( Kerala Region) - Lavazza (Fresh & Honest Café Ltd) - Kerala

(2014-02 - 2024-02)

• Developed and administered maintenance schedules to optimize machine performance.
• Resolved technical issues to minimize machine downtime and boost client satisfaction.
• Provided technical support and training for staff and clients to enhance technical proficiency.
• Managed administrative tasks, including record maintenance and report preparation, ensuring operational efficiency.
• Optimized performance using maintenance schedules.
• Minimized downtime, increasing client satisfaction.
• Enhanced tech skills with staff/client support training.
• Ensured efficiency through meticulous record/report management.

Sr. Technical Service Engineer - Kavo - Kerala, Hyderabad, Tamil Nadu

(2012-08 - 2014-02)

• Expertly installed KAVO Dental chairs, Gendex OPG, and associated dental equipment in strict adherence to manufacturers' specifications.
• Conducted comprehensive preventive maintenance, advanced troubleshooting, and precise equipment calibration.
• Installed high-end KAVO Dental chairs with precision.
• Mastered Gendex OPG setup following top-tier specs.
• Executed proactive maintenance, ensuring peak performance.
• Expertly handled troubleshooting and calibration tasks.

Technical Sr.Supervisor / Sr.Electrician, Electrician - Wipro Technologies Hyderabad - Hyderabad

(2009-08 - 2011-08)

• Tested and troubleshot power transformers and complex electrical systems.
• Provided technical guidelines and support for electrical engineering activities.
• Conducted comprehensive electrical preventive maintenance, complete with detailed checklists and daily meter readings.
• Identified and procured necessary materials for fieldwork efficiently.
• Maintained and repaired MCCB, MCB, OCBs, ATS systems, managed 33Kv/440V T/F, HT yards with VCB switch gears & ACB breakers, and addressed various A.C. induction motor issues.
• Operated UPS systems up to 200 KVA, DG sets of 1500 KVA, and air handling units.
• Experienced in the operation and maintenance of fire alarm systems, BMS operations, and Johnson/Kone elevators and escalators.

Electrician (Internship) - VRVS Electrical Solutions Pvt. Ltd. - Begumpet, Hyderabad

(2007-01 - 2009-08)

• Deliver technical instructions and guidelines to electrical technicians.
• Assist with construction activities for electrical and control systems. Trace, diagnose, and repair electrical faults.
• Perform electrical installation and maintenance tasks.
• Execute new projects, including design and installation.
• Interpret and apply work instructions, drawings, and schematic diagrams.

SSLC - NSSHS (2003-03)

Maintenance & Repairs of Radio & Television - SNVVHSS (2006-03)

Diploma in Electrical & Electronics Engineering - Electrical & Electronics Engineering - SSVBU (2006-06 - 2009-03)