Anshika Panwar

Results-driven Workforce Management and Service Delivery professional with 7+ years of experience in staffing, contingent workforce operations, MSP/VMS programs, contractor life cycle management, stakeholder engagement, vendor coordination, on-boarding/off-boarding, payroll support, workforce compliance, and service delivery. Proven track record of supporting global workforce programs across EMEA and North America while ensuring SLA adherence, operational excellence, supplier coordination, and client satisfaction. Experienced in managing workforce operations, resolving escalations, coordinating with suppliers and stakeholders, supporting process improvements, and delivering high-quality workforce solutions within fast-paced staffing environments.

Proficient in Beeline, SAP Fieldglass, Magnit, Bullhorn, Salesforce, MicroStrategy, Xenque, PeopleNet, JobDiva, and Advanced MS Excel.

HR & People Manager at European Technology Chamber (EU Tech) (2026-07 – Present)

• Lead HR and people-management activities across recruitment, onboarding, employee engagement, workforce planning, and people operations.
• Manage end-to-end talent acquisition, including sourcing, screening, interviewing, selection, and onboarding across multiple functions.
• Partner with hiring managers and business stakeholders to understand workforce requirements and deliver effective recruitment solutions.
• Coordinate employee lifecycle processes, HR documentation, employee support, and offboarding activities.
• Support workforce planning, people-process improvements, and initiatives that enhance employee experience and operational effectiveness.
• Maintain HR records, compliance documentation, workforce reports, and people-related processes.

Operations Manager at R.K. Software Solution (2026-02 – 2026-06)

• Manage contingent workforce delivery and contractor lifecycle operations across multiple client programs.
• Coordinate worker onboarding, offboarding, compliance verification, contractor extensions, and workforce administration.
• Partner with hiring managers, suppliers, payroll teams, and internal stakeholders to ensure seamless workforce delivery.
• Handle stakeholder and vendor management activities across multiple locations and client accounts.
• Monitor supplier performance, workforce metrics, and service delivery standards to ensure program success.
• Manage workforce escalations and drive timely resolution while maintaining high levels of stakeholder satisfaction.
• Ensure compliance with client policies, workforce governance requirements, and operational procedures.
• Drive process improvement initiatives to enhance workforce efficiency, contractor experience, and operational excellence.
• Support service delivery excellence through SLA adherence, issue resolution, and workforce reporting.
• Build strong relationships with hiring managers, suppliers, vendors, and client stakeholders.
• Utilize Beeline, SAP Fieldglass, Salesforce, Bullhorn, MicroStrategy, Xenque and PeopleNet to support contingent workforce programs.

Program Coordinator (MSP/VMS) at eTeam (2024-07 – 2026-01)

• Supported contingent workforce delivery for enterprise MSP programs across EMEA and North America.
• Acted as a key point of contact for client managers, suppliers, contractors, and internal teams.
• Coordinated onboarding, offboarding, contractor extensions, and workforce compliance activities.
• Managed stakeholder communication and supplier coordination to ensure service delivery excellence.
• Monitored contractor timesheets and partnered with payroll teams for accurate payments.
• Supported SLA-driven operations and resolved workforce-related escalations.
• Participated in process improvement initiatives to enhance operational efficiency and client satisfaction.
• Maintained strong relationships with hiring managers, suppliers, and client stakeholders.

Recruitment Manager at R.K. Software Solution (2021-04 – 2024-07)

• Supported MSP/VMS staffing programs and workforce operations for enterprise clients.
• Managed candidate submissions through Beeline, Magnit, SAP Fieldglass, Rochester, and other VMS platforms.
• Coordinated sourcing, interview scheduling, onboarding, documentation, and workforce compliance activities.
• Collaborated with hiring managers, recruiters, suppliers, and stakeholders throughout the hiring lifecycle.
• Maintained workforce records, compliance documentation, and operational reports.
• Supported workforce planning and supplier coordination activities.

US Healthcare Recruiter at R.K. Software Solution (2018-08 – 2021-03)

• Managed full-cycle recruitment for US healthcare clients.
• Conducted sourcing, screening, interviewing, onboarding, and offer management.
• Partnered with hiring managers and stakeholders to fulfill workforce requirements.
• Managed recruitment reporting, compliance documentation, and workforce metrics.
• Supported workforce planning and talent acquisition initiatives across multiple client accounts.

Bachelor of Commerce in Commerce – Delhi University (2016-01)