Anshika Sharma

Skilled in handling customer queries, providing travel solution and maintaining client satisfaction. Strong communication skill. Problem solving ability. And passion for delivering excellent service. Looking to grow in a dynamic organization where I can contribute to customer experience and business success.

Customer care executive - Ileads Auxiliary private company

(2022-11 - 2024-07)

• Addressed customer inquiries and complaints through phone and email, achieving an average resolution time of under 24 hours.
• Collaborated with internal teams to ensure smooth operations.

Travel executive - Yatra expert travel agency

(2025-01 - 2025-07)

• Supported clients with personalized travel planning.
• Performed market research to identify emerging trends, customer preferences, and competitor tactics.
• Maintained brand consistency across all marketing platforms.

Berg Technologies Private Limited

(2025-08 - 2026-07)

• Verified product details such as description, images, pricing, and specifications to ensure accuracy and consistency.
• Maintained daily quality performance records and achieved high accuracy targets.

10TH FORM - S.G.R.R PUBLIC SCHOOL (2019)

12TH FORM - S.G.R.R PUBLIC SCHOOL (2021)

BACHELOR OF ARTS - PURSUING