Telesales Executive - Saksham Ayurveda
(2020-04 - 2020-12)
- Product Promotion: Actively promoted a range of Ayurvedic products to customers, focusing on their health benefits and natural ingredients.
- Sales Generation: Successfully achieved sales targets by establishing relationships with new customers and retaining existing ones, resulting in a consistent increase in revenue.
- Market Research: Conducted market research to identify new customer segments, gaining insight into competitors and trends in the wellness and Ayurvedic market.
CSA - Tele performance
(2021-06 - 2022-05)
- Customer Interaction: Handle inbound calls to assist customers. Address inquiries, provide product or service details, and assist with troubleshooting issues.
- Issue Resolution: Resolve customer complaints or problems effectively by providing solutions or escalating the issue to higher-level support teams. Ensure customer satisfaction through professional communication and accurate information.
- Product/Service Knowledge: Training: CSAs are trained on the company's products or services to effectively assist customers. Providing Information: CSAs offer information about products, services, and promotions.
Sales coordinator - Magnum Digital Solution
(2022-06 - 2023-02)
- Meeting Clients in Person: Field Executives often meet with prospective and existing clients to discuss their digital marketing needs, explain services, and provide tailored solutions.
- Client Presentations: They may conduct presentations to demonstrate how digital marketing strategies (such as SEO, PPC, social media marketing, etc.) can benefit the client's business.
- Building Relationships: They maintain strong relationships with clients, ensuring ongoing communication and satisfaction with services.
- Sales Target Achievement: Field Executives are often responsible for meeting sales targets and quotas set by the company.
- Negotiating Contracts: They negotiate pricing, terms, and deliverables with clients, ensuring both parties are satisfied with the terms of the contract.
- Closing Deals: Closing deals with clients and securing business agreements or partnerships.
- Identifying Potential Clients: Field Executives research and identify potential businesses that could benefit from the company's digital marketing services.
- Competitor Analysis: They observe and analyze competitors in the market, gathering insights into industry trends and customer behavior.
Computer operator - Erp Daddy software
(2024-03)
As a Computer Operator in ERP Daddy I worked as technical proficiency, data accuracy, and software familiarity. Key skills include ERP system management, high-speed data entry, database monitoring, report generation, system troubleshooting, and data backup, ensuring operational efficiency.
- Client Meetings: Conducting face-to-face meetings with key decision-makers (like CEOs, CTOs, or operations managers) to discuss their business challenges and how an ERP system can address those issues.
- Client Retention: Maintaining and nurturing ongoing relationships with existing clients, ensuring their satisfaction with the ERP system, and seeking opportunities for upselling or cross-selling additional features.
- Cold Calling and Networking: Reaching out to potential clients through cold calls, email outreach, and attending industry events or conferences to generate leads.
