Customer-focused professional with 5+ years of experience in customer service sales support
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Customer-focused professional with 5+ years of experience in customer service sales support, specializing in upselling and enhancing customer satisfaction. Proven ability to build strong relationships, identify customer needs, and drive revenue growth through effective communication and solution-oriented approaches.
Process Specialist - Wipro - Gurugram
(2022-01 - 2023-12)
Technical Analyst - Tech Mahindra - Noida
(2020-01 - 2022-12)
Sales and Support Analyst - Concentrix - Gurugram
(2018-01 - 2020-12)
Bachelors - Commerce - ARUNODAYA UNIVERSITY (2019-01 - 2021-12)
Secondary & Senior Secondary Education - THE SANSKRITI SCHOOL (2013-01 - 2015-12)