Program Associate - Goodera - Bengaluru, India
(2025-03)
- Lead end-to-end program management and coordination of IBM India's CSR and employee volunteering portfolio, translating CSR strategy into project plans, timelines, and KPIs – overseeing 25,000+ employee volunteering participations annually across 16 cities in partnership with 90+ NGOs, aligned with 12+ UN Sustainable Development Goals (SDGs).
- Plan and execute 500+ events annually (2025), including a peak of 150+ multi-city events in a single week; manage end-to-end event and vendor management (sourcing, contracting, on-ground delivery), proactively identifying and resolving logistics risks to consistently achieve a 98% on-time delivery rate with zero major disruptions.
- Drive stakeholder management across corporate CSR teams, NGO partners, vendors, and internal operations, client success, and finance teams, serving as primary point of contact and practicing daily cross-functional collaboration to keep program delivery aligned with CSR strategy.
- Budget management for an annual IBM CSR portfolio worth INR 2.5 crore — building Excel-based costing models, tracking fund utilization, and reconciling vendor invoices. Achieved approximately 15% cost efficiency through vendor negotiations, material procurement, and cost benchmarking of NGO partners.
- Manage monitoring & evaluation (M&E), impact assessments, and CSR reporting by analysing participation, NGO feedback, and outcome data to develop dashboards, case studies, and client presentations while supporting Section 135, Schedule VII, ESG (GRI, SASB), and SDG-aligned reporting.
- Design and manage skills-based volunteering tracks (mentorship, pro bono consulting, digital literacy) alongside traditional volunteering days, developing event collateral and outreach materials to drive employee sign-ups and broaden community engagement.
- Draft and maintain SOPs and playbooks for event execution, vendor onboarding, and NGO due diligence; manage live program data across CRM and reporting dashboards via Google Workspace.
- Support CSR program delivery for Amazon DCI, Titan, Tata Communications, and Flipkart, executing 12+ community-focused projects while collaborating with corporate stakeholders and NGO partners to achieve measurable social impact.
Program Coordinator - Selco Foundation - Bengaluru, India
(2024-05 - 2025-02)
- Managed program coordination across 8 sustainability programs spanning livelihoods, agricultural development, education, and community development, including clean energy interventions for remote schools to improve learning environments for students, directly benefiting 15,000+ individuals across 12 districts.
- Conducted monitoring and evaluation (M&E) and impact assessments, including field-level data collection, Excel-based analysis, and GIS mapping to prioritise intervention sites. Developed monthly, quarterly, and annual reports for 10+ funders, NGO partners, and stakeholders, tracking program progress, key outcomes, and implementation milestones.
- Tracked program budgets and fund utilization across 9 grants worth INR 1.80 crore, supporting budget management, donor compliance, financial reporting, and timely program execution.
- Led field visits to 50+ schools, community institutions, and project sites across 25 intervention locations, collaborating with NGO partners, community leaders, local representatives, and implementation teams to strengthen stakeholder relationships and inform program planning.
- Strengthened cross-functional collaboration by coordinating with 5 internal teams, corporate CSR partners, and external stakeholders to develop communication materials, including a Cold-Chain Handbook for agricultural applications, and support partner engagement and knowledge-sharing.
- Contributed to CSR strategy documentation, annual action plans, donor reporting, and success story documentation for 6 corporate and institutional partnerships, providing research findings and recommendations to support program implementation, strategic decision-making, and long-term social impact.
Intern - WinVinaya Foundation - Bengaluru, India
(2023 - 2023)
- Planned and executed structured community engagement activities for candidates with intellectual disabilities; conducted research on structural accessibility and designed online questionnaires for hearing-impaired applicants.
- Facilitated CSR volunteering for 50+ individuals, managing a team of three for seamless event management and inclusive participation; served as soft skill development trainer in collaboration with external institutions.
Intern - Accion Fraterna Ecology Centre - Anantapur
(2022 - 2022)
- Conducted field-based research on sustainable agriculture, water management, and alternative livelihood programs in drought-affected communities; produced data-driven recommendations for equitable and inclusive program design.
Research & Development Intern (Remote) - Kalkyavatara Foundation - Bengaluru
(2023 - 2023)
- Conducted gender-focused research and compiled a comparative impact assessment report on the top ten women's shelters, old age homes, and orphanages in Bangalore, evaluating skill training initiatives for self-sufficiency and independent living.
President, Town Committee - Altruist Yuva Welfare Society - Burdwan
(2019)
- Lead community engagement campaigns and workshops disseminating government welfare scheme information and providing complimentary legal support to underserved populations.
- Organised a large-scale Clothes Distribution Camp during COVID-19, managing interns and volunteers through cross-functional collaboration and event management.
Content Writing - Freelance
(2019)
- Researched and developed engaging content for education, food, travel, and web platforms.
