Anthony Desilva
Title Insurance Process Specialist
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About
Aim to be associated with the organization that provides me with an opportunity to implement my skills & improve my knowledge with new technologies and innovative solutions to drive the process efficiency and effectiveness towards the growth of the organization.
Experience
Title Insurance Process Specialist - THOUGHT FOCUS TECHNOLOGIES PVT LTD
(2020-10 - 2025-05)
- Working on Title insurance Process (Refinance, Resale)
- Validating property index, General index, Bankruptcy & preparing commitment report
- Communicating with clients for clarification & procedural updates
- Production & quality check on files processed by the team
- Ensure timely delivery of reports with accuracy
- Providing training for new hires & updating the team on procedural changes
- Maintaining all the daily & monthly reports and sharing the same with internal managers
- Worked on various applications related to title (Title point, Data Tree, Data Trace, DTDocs, OFAC & Pacer & URL)
FOE (Front Office Executive) - AMANVANA SPA RESORT COORG
(2019-01 - 2020-10)
As a FOE, well versed with front office operations as well as revenue management with total hospitality experience of about years with leading brand of 5-star category resorts & hotels
- Arranging & observing travel arrangements, leasing with hotels concerning accommodation, meeting rooms & commanding the effective rendering of facilities
- Assuring steady operations at all times & come with the keeping proper etiquette as well as discipline by executing and adjusting the methods
- Establishing service criteria and guidelines that serve as the benchmark for outstanding service delivery
- Working in sync with departments to attain harmonious working atmosphere and operational productivity
- Keeping administration activities like office facilities, transport, Security services under the scanner to guarantee constant guest delivery experience
- Directing the official correspondence, mail management
- Training & supporting office staff, handling complaints & specific customer requests. Monitoring stock & office supplies
- Directly Supervises all front office personnel & ensures proper completion of all front office duties
- File Management
FOE (Front Office Executive) - HOTEL LOK SAGAR MYSURU
(2016-05 - 2019-01)
- Managed the overall operations of the Front office, including reservation guest relations.
- Liaised with hotel guests to create goodwill.
- Collaborated with travel agents, charters & sales offices in connection with guest reservations.
- Maintaining all the daily reports and sharing the same with internal managers.
FOA (Front Office Associate) - HOTEL SEPOY GRANDE MYSURU
(2015 - 2016)
- Reviews Final draft of Night Audit.
- Operates & monitors reservation system for guest rentals.
- Supervises daily operations of Front office, Reservation, Registration & Checkouts.
- Bills Checking & Bills Posting.
FOA (Front Office Associate) - ATRIUM HOTEL, MYSURU
(2014 - 2015)
- Performing the Check In & Check out activities related to customers
- Maintaining all Guest Reviews
- Updating All reports to Duty Manager.
Education
Advanced diploma - Hotel Management - Xaviers Institute of Business Management Studies (2026)
Certification - Barista Skills for a Perfect cup - Coffee Board (2025-06 - 2025-06)
Bachelor of Commerce - Banking - St. Philomena's College (2012 - 2015)
