Anu Chinchankar

Supply Chain and Revenue Operations Analyst with 8+ years of experience in order-to-cash operations, backlog management, logistics coordination, and revenue realization across enterprise environments at HP Inc. and VMware. Experienced in resolving shipment, pricing, billing, and order management issues while improving operational efficiency through data-driven analysis using Excel, Power BI, SAP, and reporting tools. Proven ability to manage global stakeholders, improve backlog performance, and support quarterly revenue closure.

Currently upskilling in SQL and targeting senior analyst roles in supply chain and business operations.

Business Operations Analyst at HP Inc. (2021-06 – Present)

• Analyzed end-to-end order lifecycle data using SAP to monitor order status, shipment delays, pricing issues, and invoicing gaps across global regions and India market.
• Developed and automated Excel dashboards tracking backlog aging, order fulfillment KPIs, revenue-at-risk, and delayed shipments for quarterly business reviews.
• Reduced backlog aging by 20% through structured aging analysis, prioritization of high-value orders, and proactive stakeholder follow-up.
• Conducted root cause analysis on delayed shipments, credit holds, billing blocks, and order rejections, improving operational turnaround time by 20%.
• Built Power BI dashboards with KPI cards, delay trend analysis, and backlog funnels to improve leadership visibility and operational decision-making.
• Generated daily and weekly reports covering order status, logistics updates, shipment tracking, and pending revenue to support proactive execution.
• Collaborated with logistics, finance, sales, factories, and partner teams to improve OTIF (On-Time-In-Full) performance and ensure timely revenue realization.
• Managed stakeholder escalations related to shipment delays, customs clearance, carton damage, EOL SKU issues, pricing discrepancies, and delivery failures.
• Coordinated with global stakeholders across APJ, EMEA, and Americas regions to resolve order and logistics bottlenecks.

Operations Analyst at VMware (2017-12 – 2021-06)

• Managed purchase order validation and reconciliation against contracts, pricing structures, and program requirements to ensure order accuracy.
• Analyzed booking errors and recurring operational trends, improving data quality and reducing process escalations.
• Supported end-to-end order-to-invoice lifecycle by coordinating with sales, finance, and partner teams to resolve blockers and improve closure timelines.
• Conducted UAT testing for new tools and workflows, identifying defects and improving operational efficiency before deployment.
• Resolved customer and partner disputes through detailed analysis of order discrepancies, pricing mismatches, and contractual terms.
• Generated operational reports and process insights to improve leadership visibility and decision-making.

Master of Business Administration in Finance – Acharya Institute of Management and Science (2014 – 2016)

Bachelor of Business Administration – Karnataka University (2011 – 2014)