Anu Sha

Senior Network Engineer with 11+ years of experience designing, optimizing, and troubleshooting enterprise network architectures. Expert in routing protocols and advanced traffic analysis, with a proven track record of resolving complex system issues swiftly. Skilled at transforming network performance data into actionable solutions that maximize security, efficiency, and infrastructure reliability.

Network Technical Specialist (Tier 2.5 / Verizon Project) at HCL Technologies (2024-02 – Present)

• Lead change execution and automation infrastructure tasks across global sites, using Python and Ansible to push programmatic router and switch configurations.
• Author and validate automated Method of Procedure (MOP) playbooks for high-risk network upgrades, including core network and OS updates.
• Formulate rigorous backout and rollback strategies for all high-risk implementations, eliminating deployment-induced outages during complex routing modifications.
• Lead post-change validation testing loops, executing end-to-end trace routes, application connectivity verifications, and interface monitoring immediately following maintenance window closures.
• Collaborate with application owners and database teams during weekend maintenance cutovers to ensure security rules and policy definitions perfectly match application dependency requirements.

Engineering III Consultant – Network Assurance at Verizon (2018-07 – 2024-01)

• Managed large-scale infrastructure refresh activities, staging and deploying Cisco Nexus, Juniper routers, and enterprise-grade Access Points, leveraging scripting to back up legacy configurations prior to cutover.
• Executed critical change requests via automation, building scripts to modify configuration.
• Supported 100+ enterprise clients with deep-dive Network Performance Analysis reports, utilizing Python data parsing to aggregate bandwidth utilization trends and justify SD-WAN migration paths.
• Led live troubleshooting and migration calls with global client's diagnostic routines to quickly isolate severe latency, packet drop, and routing degradation issues during change windows.
• Engineered configuration modifications for complex QoS policies and line rate traffic shaping to ensure network readiness before deploying new enterprise-wide VoIP and video conferencing systems.
• Successfully executed complex hardware de-provisioning and migration paths, transitioning active workloads from legacy Cisco switches/routers to high-density switch/routers with zero business disruption.

Network Administrator at Wipro Technologies (2014-12 – 2018-06)

• Served as the Primary Network Representative at Change Advisory Board (CAB) meetings, defending technical deployment plans, outlining risk assessments, and securing peer approvals.
• Onboarded RMA routers, switches, and Access Points, building customized staging-layer configurations and standardizing SOPs for seamless site deployment.
• Coordinated with Tier-1 ISPs (AT&T, CenturyLink, Level 3, Verizon) to track MPLS/VPN circuit performance, manage vendor-side upgrades, and perform Root Cause Analysis (RCA) on outages.
• Managed the assignment and organization of network resources across various subnets via IPAM platforms, keeping Visio schematics completely synchronous with production shifts.
• Implemented custom VLAN extensions and access port modifications to support large-scale office desk re-allocations and enterprise IP printer onboarding projects.
• Crafted step-by-step wireless implementation runbooks for client onboarding, covering customized guest portal configurations, unique corporate SSID broadcasts, and secure AAA access keys.

Bachelor of Computer Science in Computer Science – MS University (2014)

XII – Little Flower Matric Higher Secondary School (2011)

X – Jawaher Matriculation Higher Secondary School (2009)