Anuj Kumar

Managed the global Learning Management System (LMS) operations for GSK, providing end-to-end support for employee learning and development activities across multiple regions. Resolved 1000+ L&D support tickets via ServiceNow, handling curriculum assignments, training updates, and due date extensions in GSK's SAP LMS platform. Delivered timely and accurate resolutions to 10–15 L&D-related tickets per day, contributing to the smooth operation of the learning ecosystem.

HR Associate at GlaxoSmithKline (GSK) (2025-06 – Present)

• Managed the global Learning Management System (LMS) operations for GSK, providing end-to-end support for employee learning and development activities across multiple regions.
• Resolved 1000+ L&D support tickets via ServiceNow, handling curriculum assignments, training updates, and due date extensions in GSK's SAP LMS platform.
• Delivered timely and accurate resolutions to 10–15 L&D-related tickets per day, contributing to the smooth operation of the learning ecosystem.
• Achieved 100% Voice of Customer (VoC) rating for service quality.
• Spearheaded the Learning Management System (LMS) transformation for the Brazil and Canada regions, ensuring a seamless migration to the new learning platform.
• Acted as the primary HR contact for resolving migration-related issues, ensuring minimal disruption to employee learning.
• Ensured data accuracy and learning compliance during the LMS transformation process.
• Supported bulk data updates and curriculum mapping during LMS transformation.
• Organized the yearly 3 days "Career week" event's fun and engagement part, Managing the per event engagement and activities for 15 different booths.
• Organized monthly employee engagement events, including festival celebrations and team-building initiatives.
• Collected employee feedback and suggested improvements for future engagement initiatives.

Zonal Manager at Brihaspathi Technologies Ltd (2024-03 – 2024-05)

• Recruited and trained over 2000+ field-level executives through both online and offline methods, ensuring a well-coordinated and capable workforce ready to meet project demands.
• Supervised a team of 4 Control Room Managers, 11 Assembly Managers, 34 Circle Managers.
• Collaborated frequently with District Election Officers, Election Officers, and Nodal Officers to plan, resolve issues, and strengthen relationships for seamless operations and future projects.
• Directed the installation of 2400+ cameras in 1133 Polling Stations and 1545 GPS devices for webcasting and tracking of vehicles in 4 districts of Assam for the 2024 Lok Sabha Elections.
• Delivered a 99% webcasting success rate and 100% GPS success rate, adding over ₹1.35 crore from cameras and ₹38 lakh from GPS to the project's profit for the company.

MBA in HRM – IIM Ranchi (2025)

BSC in Physics – St Xavier's College, Ranchi, Jharkhand (2022)

Class XII – Guru Nanak Hr Sec School, P.P Compound, Ranchi (2018)

Class X – Bishop Westcott Boys School, Namkom, Ranchi (2016)