Anup Kumar

A result-driven professional equipped with a Bachelor of Science degree in Agricultural Marketing, Cooperation and Business management from the esteemed University of Agricultural Sciences, GKVK, Bangalore. I currently serve as an Assistant Manager in the Customer Relations division at Sundaram Finance Ltd, specializing in Cars and Commercial Vehicle Finance. Previously, I held the role of Relationship Officer at Canara HSBC Life Insurance.

Demonstrated ability to deliver innovative solutions while striving for organizational excellence. Seeking a challenging role within a reputable company to leverage years of diverse experience and education.

Assistant Manager - Customer Relations - SUNDARAM FINANCE LTD - Bangalore and Belgaum (KA)

(2023-01 - 2025-03)

• Management and leadership of Car and Commercial Vehicle loan operations for affiliated Car and Commercial Vehicle dealerships.
• Manage pre-disbursement activities including handling dealerships footfalls, lead generation, customer information collection, field investigation to assess the credit worthiness, and loan processing documents through CAM application for faster TAT.
• Oversee disbursement procedures, ensuring compliance, timely document processing, E-KYC, and E-NACH.
• Implement post disbursement activities including confirmation of vehicle delivery and collection of Invoice, Insurance and Road Tax paid receipt.
• Efficiently handle recovery management, maintain collection of records and account status, foster positive customer relationships, address queries and grievances promptly, and identify cross-selling opportunities.

Associate Manager – Customer Relations - SUNDARAM FINANCE LTD - Jabalpur and Mandla (M.P.)

(2025-04)

• Management and leadership of Car and Commercial Vehicle loan operations for affiliated Car and Commercial Vehicle dealerships.
• Manage pre-disbursement activities including handling dealerships footfalls, lead generation, customer information collection, field investigation to assess the credit worthiness, and loan processing documents through CAM application for faster TAT.
• Oversee disbursement procedures, ensuring compliance, timely document processing, E-KYC, and E-NACH.
• Implement post disbursement activities including confirmation of vehicle delivery and collection of Invoice, Insurance and Road Tax paid receipt.
• Efficiently handle recovery management, maintain collection of records and account status, foster positive customer relationships, address queries and grievances promptly, and identify cross-selling opportunities.

Relationship Officer - CANARA HSBC LIFE INSURANCE - Bangalore (KA)

(2022-07 - 2022-12)

• Managed relationships with three Canara Bank branches. Promoted Life Insurance and Investment plans for the bank's customers. Maintain customer information regularly in CRM database ACT.
• Achieved monthly targets through dedication and adherence to company vision and goals.

B.Sc. - AGRICULTURAL MARKETING AND COOPERATION - INSTITUTE OF AGRI BUSINESS MANAGEMENT, UAS – BANGALORE (2020)

INTERMIDEATE - P V S SAMDRIYA INTER COLLEGE ARTA, BHADOHI (2014)

HIGH SCHOOL - S P D H SCHOOL WAHDA, BHADOHI (2012)