Anupam Das

Results-driven Solution Architect with 15+ years of specialization in IBM Business Automation Workflow (BAW), Intelligent Process Automation, and Enterprise Integration. Proven track record of architecting end-to-end automation solutions for large-scale Banking, Insurance, Healthcare, and Telecom enterprises. Combines deep technical mastery of the IBM automation stack with strong stakeholder engagement to deliver measurable business outcomes — reduced processing cycles, improved SLA adherence, and cost optimization through intelligent decision automation.

Extends that foundation into cloud-native process orchestration with Camunda 8 — BPMN 2.0, DMN and FEEL on the Zeebe engine — and into agentic AI orchestration, where investigation tools are published over the Model Context Protocol (MCP) and driven by Camunda's AI Agent connector under deterministic, auditable process control. Actively maps these patterns back onto the IBM stack, including CP4BA and IBM BAW 26.x target architectures using Model Gateway and watsonx.ai.

Tech Lead — Solution Architect (IBM BAW) - Accenture

(2024-01)

Driving enterprise automation architecture for Banking and Insurance clients using the full IBM automation stack, alongside cloud-native orchestration on Camunda 8.

• Architect and technical lead for process automation solutions using IBM BAW 23.x, IBM ACE, IBM ODM, IBM FileNet, and ECM integrations in a hybrid cloud environment.
• Designed intelligent decision-making workflows using IBM ODM as REST-based rule services, enabling automated underwriting and claims adjudication for insurance workflows.
• Implemented KAFKA event streaming on AWS to decouple process events from core BAW workflows, improving scalability and enabling real-time SPLUNK-based observability.
• Designed and operated Camunda 8 Self-Managed topologies on Docker Compose and Kubernetes — Zeebe, Operate, Tasklist, Optimize, Identity/Keycloak, Elasticsearch — including inbound and outbound connector configuration, OAuth client scoping and resource authorization.
• Built event-driven process entry points with the Kafka inbound connector, correlating external security events directly to BPMN message start events, and authored Java job workers against the Camunda Spring Boot SDK.
• Prototyped agentic AI orchestration using Camunda's AI Agent connector with tools published over MCP, establishing an adapter pattern that isolates model output from the process's variable contract so existing decision logic stays untouched.
• Authored migration architecture mapping Camunda 8 agentic patterns onto IBM CP4BA and BAW 26.x — Model Gateway as the LLM seam, watsonx.ai agent tools exposed as MCP, ODM as a deterministic guardrail, and Vault-backed secrets.
• Collaborated with enterprise architects and business stakeholders to translate business bottlenecks into automatable process models, reducing time-to-design by establishing reusable architecture patterns.
• Championed engineering best practices including iterative delivery, performance benchmarking, and regression testing for BPM lifecycle management.

Application Developer → Senior Developer - IBM

(2011-01 - 2024-12)

13 years at IBM building and delivering enterprise BPM/BAW solutions across Healthcare, Telecom, Banking, and Insurance verticals.

• Designed and delivered complex process models from requirements through to production — spanning discovery, architecture, development, integration, migration, and support phases.
• Built scalable service integrations using IBM BAW and IBM ACE, automating business processes that previously required heavy manual touchpoints in Telecom and Healthcare domains.
• Specialized in IBM BPM Coach and Coach Views — developed responsive, user-tested process UIs that improved task completion rates and streamlined user workflows.
• Developed Spring Boot microservices to simulate and stub business functionalities during integration testing, accelerating delivery cycles.
• Engaged directly with clients and business partners to conduct process discovery workshops, translating stakeholder pain points into structured BPM design artifacts.
• Delivered cloud-native automation solutions in Hybrid Cloud environments, acquiring specialist skills in architecting scalable, fault-tolerant BPM deployments.

Master of Computer Applications - MCA - West Bengal University of Technology (WBUT)

Bachelor of Science - Physics, Chemistry, Mathematics (PCM) - Calcutta University (CU)