Sr. General Manager - Operations - Re Sustainability Ltd. (Formerly Ramky Enviro Engineers Ltd) - Delhi
(2021-12)
Spearheading end-to-end operations with full P&L ownership for a business line generating 3,400 TPD MSW, INR 240 Cr annual turnover and managing more than 2,000-member workforce across multi-zone operations in Delhi.
- Mobilised 750 nos. EVs for door-to-door operations, 150 nos. of electric road sweeping machines in Lucknow. Established ICT-based integrated command control centre for monitoring day-to-day operations in efficient SWM in the city.
- Coordinating with municipal authorities to design logistics frameworks to optimise service level in MSW collection and transportation.
- Ensuring strict compliance with environmental regulations, statutory norms, safety protocols, and contractual obligations.
- Monitoring operational KPIs and waste-collection performance metrics, driving data-led improvements and operational excellence.
- Reviewing ERM, SCM and other support functions for equipment procurement, fleet management, and resource optimisation.
- Overseeing vendor selection, conducting commercial negotiations, and performing price/cost analysis to optimise financial outcomes.
- Conducting internal audits, field inspections, performance reviews, and route-efficiency assessments to improve service delivery.
- Reviewing tender documents, contractual terms, risk assessments, and project planning to support strategic decision-making.
- Implementing waste segregation strategies to promote recycling and waste reduction.
- Ensuring compliance with environmental regulations and safety standards throughout the waste collection and transportation process.
- Monitoring and tracking waste collection metrics, such as volume, disposal rates, and recycling percentages, and using data-driven insights to optimise processes.
- Collaborating with third parties, project managers, and site teams to ensure effective communication and smooth project execution.
- Preparing and reviewing tender review information to ensure adherence to methodologies, pricing, and margin contingency to win contracts.
Head - Operations - IL&FS Environmental Infrastructure & Services Ltd. - Varanasi
(2016-08 - 2021-11)
Managed large-scale municipal projects worth of more than 50 Cr, including cleaning of 84 Ganga Ghats under NMCG (GoI), Integrated C&D Waste Management, and Door-to-Door Solid Waste Management, street sweeping and MSW processing and disposal project in Varanasi.
- Managing more than 1500 direct and indirect staff, ensuring smooth complaint redressal through customer-care and grievance-resolution teams.
- Coordinating with authorities to design and implement optimised routes, schedules, and operational workflows.
- Ensuring full statutory compliance, adherence to environmental regulations, and achievement of annual budgetary and financial targets.
- Monitoring operational KPIs and waste-collection performance metrics, driving data-based improvements across functions.
- Leading vendor and contractor collaboration for equipment procurement, fleet management, and resource optimisation.
- Executing Public Awareness Programs on MSW, enhancing community participation and behavioural transformation.
- Strengthening stakeholder relationships with Councillors, RWAs, and Market Associations to support project success.
- Oversee maintenance and movement of vehicles & ensure that all repairs and maintenance are carried out in a timely manner.
- Liasoning with ULB senior officials (Commissioner / Deputy Commissioner), EI, SI, etc.
- Attending meetings with the Commissioner/Deputy Commissioner and ward committee.
- Liasoning with Councillors and Market Associations.
- Lead a team of operations/supervisors, contractors & vendors and guided them for higher performance.
- Assist the CSR team as and when required, and provide logistical support whenever required & assist with public awareness programs.
Project Manager – MSW Operations - Guwahati Municipal Corporation - Guwahati
(2014-09 - 2016-08)
Handled 500 TPD Integrated MSW Project, ensuring seamless coordination between C&T, processing, and disposal functions.
- Managed more than 200 fleets daily to deliver efficient and uninterrupted Collection & Transportation (C&T) services.
- Oversaw 100 TPD windrow compost processing, ensuring quality control, throughput optimisation, and regulatory compliance.
- Re-engineered the leachate management system, improving environmental performance and reducing operational risks.
Project Manager – MSW Operations - Ramky Enviro Engineers Ltd. - Delhi, Guwahati, Pune
(2010-06 - 2014-08)
Handled Integrated MSW projects in NDMC (Delhi), Guwahati, and PCMC (Pune) under the PPP model on DBOT basis.
- Oversaw door-to-door primary & secondary collection, transfer stations management, recycling and MSW processing & disposal management.
- Handled project planning, budgeting, MIS, public awareness, and EHS compliance.
- Liasoning with senior officials (Commissioner / Deputy Commissioner and EEs).
- Attending meetings with the Commissioner/Deputy Commissioner and ward committee.
- Liasoning with Councillors and Market Associations.
- Lead a team of operations/supervisors, contractors & vendors and guided them for higher performance.
- Assist the CSR team as and when required, provide logistical support, and assist with public awareness programs.
Business Development Manager - Infomedia 18 Ltd.
(2007-08 - 2010-05)
Sr. Executive – Sales - Bharti Airtel Ltd.
(2006-01 - 2007-07)
Customer Relationship Officer - Titan Industries Ltd.
(2003-05 - 2004-09)
