Seeking a challenging position of a customer service in a well renowned airlines
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Hello my name is anupma Bhatia I am from Varanasi and I have a complete my graduation bachelor degree I am working in Vikram palace hotel 2 years like checking check out handling calls mail I have 1 years experience ground staff airport
Front office (Receptionist) at Vikram palace hotel (2022-01 – 2023-12)
I have experience working at the hotel reception where my main responsibility was to welcome guests and ensure they had a comfortable stay. I handled guest check-ins and check-outs, answered phone calls, and assisted guests with their inquiries and requests. I also managed reservations, coordinated with housekeeping and other departments, and maintained guest records.
Customer service at Indothai handling by akasaair line (2024-12 – Present)
The responsibility of customer service airlines ground staff is to assist passenger at the airport and ensure journey starts smoothly their duties include helping passenger with check in issuing bording passes checking travel documents and guiding them to the correct bording gate
Intermediate / Bachelor of Science in Science – Bnns intermediate College/ Purvanchal University (2017 – 2022)
Hospitality/ airhostess training/ true and travel in Hospitality – Frankfinn institute (2024)
