Anurag Jamalpur

Appian Certified Associate Developer with 2.5+ years of experience designing and delivering enterprise-grade BPM and low-code automation solutions on the Appian platform. Proven track record building scalable SAIL interfaces, process models, and workflow automation that reduces manual effort and improves operational efficiency. Hands-on experience with REST API integration, AI-powered document intelligence, CRM integration (HubSpot), and Twilio communication workflows.

Skilled in Agile/Scrum delivery, UAT, and production deployments.

Associate Software Engineer – Appian Developer at QS India (2024-01 – Present)

• Designed and delivered 3+ end-to-end enterprise applications on the Appian BPM platform, covering full SDLC from requirements gathering to production deployment.
• Configured Appian-based workflow solutions aligned with user stories, business requirements, and functional specifications using process models, embedded controls, and dynamic user interfaces.
• Built 12+ SAIL interfaces and automated multi-step business workflows, improving workflow efficiency by 30% and reducing process turnaround time by 20–30%.
• Integrated REST APIs and third-party services including HubSpot CRM and Twilio, enabling seamless data exchange and real-time communication tracking.
• Supported technical configuration activities including group and role-based security configuration, database mappings, validation rules, calculation logic, and reference data management.
• Developed AI-powered document intelligence pipelines using Appian Gen-AI Skills for automated passport extraction, validation, and structured record updates.
• Implemented SLA-driven task management modules with automated follow-up and reassignment logic, improving operational accountability and on-time resolution rates.
• Supported deployment and release management activities across development, testing, staging, and production environments, ensuring smooth code migration and system stability.
• Identified, analyzed, and escalated potential technical risks/issues while performing unit testing, debugging, performance tuning, and troubleshooting for zero-defect production releases.
• Collaborated in Agile/Scrum ceremonies including sprint planning, standups, retrospectives, and demos, consistently delivering features within sprint commitments.

Master of Science in Industrial Engineering – Università degli Studi di Genova, Italy (2021 – 2023)

Bachelor of Technology in B.Tech – Sri Indu College of Engineering & Technology (2011 – 2015)