Anurag Kumar

Results-driven Senior Business Analyst & Project Manager with 6+ years of experience across SaaS, ERP, Fintech, and EdTech domains. Proven track record in end-to-end requirement engineering (BRD/FRD/SRS), Agile-Scrum delivery, stakeholder management, and cross-functional team leadership. Adept at translating complex business needs into clear functional specifications and driving measurable improvements in efficiency, cost, and client satisfaction.

Experienced in Indian and multiclient project environments with hands-on expertise in Jira, Confluence, Power BI, SQL, and prototyping tools.

Project Manager at Beta Byte Technologies Pvt Ltd (2026-03 – Present)

• Leading end-to-end delivery of custom ERP, CRM, and SaaS product initiatives for B2B clients across manufacturing, finance, and retail verticals.
• Driving requirement workshops, sprint planning, and stakeholder alignment to ensure on-time, within-scope project delivery.
• Managing cross-functional teams of developers, designers, and QA engineers; maintaining RAID logs and project dashboards for leadership visibility.

Project Manager & Business Analyst (North Zone Pricing Head) at Railyatri – Stelling Technologies Pvt Ltd (2023-01 – 2025-01)

• Led Intelligent Dynamic Pricing (IDP) platform development for an intracity smart bus fleet — balancing product strategy with hands-on BA execution.
• Owned North Zone pricing operations, achieving +15% profitability and +22% booking efficiency through data-driven pricing models.
• Gathered and documented BRDs, FRDs, and user stories for pricing modules; acted as Product Owner driving backlog refinement and sprint ceremonies.
• Built SQL and Power BI dashboards to monitor pricing trends, vendor KPIs, and route performance, enabling leadership to act on real-time insights.
• Conducted UAT and A/B campaign testing, improving conversion rates by 35% across rollout cycles.

Senior Business Analyst at Ripenapps Technologies Pvt Ltd (2022-06 – 2023-07)

• Collaborated with sales and product teams to scope client requirements and produce discovery documents, workflow diagrams, and demo presentations supporting business development.
• Authored comprehensive BRDs, FRDs, and process flows aligned to client goals; reduced cross-team miscommunication by 20% by acting as primary liaison.
• Created detailed user journey maps, wireframes, and process flow diagrams — improving stakeholder comprehension of complex workflows by 40%.
• Facilitated Agile ceremonies across concurrent projects; delivered 100% of projects on time with 100% client satisfaction at Go-Live.
• Partnered with QA teams to define test cases and acceptance criteria, reducing defect leakage by 30%.

Product Delivery Manager & Business Analyst at Bcoder Castel Pvt Ltd (2021-09 – 2022-06)

• Managed web and mobile delivery using Agile and Waterfall frameworks; delivered all projects on time and within budget.
• Authored BRDs and FRDs achieving 95% alignment with client requirements from project inception; maintained Jira backlogs with prioritised user stories and acceptance criteria.
• Developed project plans, risk registers, and RAID logs — improving delivery predictability by 30%.
• Led a 30-member cross-functional team (developers, testers, designers), optimising resource allocation and increasing team throughput by 30%.

Junior Business Analyst & Implementation Engineer at GFN D-Selva Infotech Pvt Ltd (2019-11 – 2021-09)

• Implemented a SaaS-based footwear manufacturing ERP (Sales, Inventory, Procurement, Finance modules) across 12 client sites.
• Conducted requirements gathering and authored SRS/BRD/FRD documentation, streamlining operations and improving efficiency by 35%.
• Facilitated SIT and UAT; maintained defect logs and coordinated resolution, reducing system errors by 25%.
• Delivered end-user training and documentation, improving adoption rates and reducing support tickets by 20%.

B.Tech in Civil Engineering – AP Goyal Shimla University (2017)