Anurag

Salesforce Developer & Administrator with 9+ years of IT experience including 3+ years in Salesforce ecosystem. Strong expertise in Apex, Lightning Web Components (LWC), Flows, and CRM customization. Experienced in designing scalable solutions, automating business processes, and improving system performance.

Background in AWS Cloud, QA, and data operations enables strong problem-solving and system design capabilities.

Senior Associate Consultant (Salesforce Developer) - Infosys Ltd.

(2022-01 - 2026-12)

Project: CRM Sales Automation System

• Designed and developed LWC components improving UI/UX and performance
• Built Apex classes and triggers for lead and opportunity lifecycle management
• Implemented Flows and approval processes to automate business operations
• Customized objects, page layouts, and validation rules
• Optimized SOQL queries and ensured bulkification
• Collaborated with stakeholders in Agile environment

Senior Associate Consultant (Salesforce Developer) - Infosys Ltd.

(2022-01 - 2026-12)

Project: Customer Support Case Management

• Implemented Service Cloud solutions for case management
• Designed SLA-based escalation flows
• Created dashboards for performance tracking
• Managed roles, profiles, and permission sets

Software Developer (AWS Support) - Mbit Computraining Pvt. Ltd.

(2021-01 - 2022-12)

• Managed AWS infrastructure including EC2, S3, IAM
• Monitored systems using CloudWatch
• Performed data validation and migration activities

Senior Executive (AWS SysOps & QA) - AffinityX Pvt. Ltd.

(2015-01 - 2021-12)

• Performed data validation, testing, and defect tracking
• Worked on AWS-based monitoring tools
• Coordinated with stakeholders for requirement gathering
• Ensured data accuracy and system performance

Bachelor of Engineering - ECE - Nagpur University