Anushka Gupta

Results-driven and customer-focused professional with over 3 years of experience in front office management, patient coordination, customer service, and healthcare administration. Currently pursuing an MBA to enhance business management, leadership, and operational skills.

Front Office Executive / Receptionist - IPRAD Skin Clinic - New Delhi

(2022-01)

• Manage front desk operations and serve as the primary point of contact for patients and visitors.
• Coordinate appointments and maintain patient records.
• Handle calls, emails, billing coordination, and payment collection.
• Coordinate with doctors and support staff to ensure smooth clinic operations.
• Resolve patient concerns and maintain high customer satisfaction.
• Support administrative activities and operational reporting.

MBA (2024-01 - 2027-12)

Bachelor of Arts - B.A. - University of Delhi (2024-06)

Senior Secondary - Class XII - GGSSS New Kondli (2021-06)

Secondary - Class X - SSS Inter College (2018-06)