Anushka Kumawat

Analytical and performance-driven postgraduate with expertise in banking operations, customer service, and data analytics. Experienced in transforming complex data into meaningful insights, maintaining operational accuracy, and supporting business growth. A proactive team player with strong problem-solving abilities and a passion for continuous learning and professional development.

Traffic Data Analyst at Spectrum Traffic Data Exchange (2024-08 – 2026-03)

• Analysed large datasets to identify traffic patterns and trends
• Prepared reports and dashboards for data-driven decision-making
• Ensured data accuracy and consistency across records
• Collaborated with teams to deliver timely and actionable insights
• Monitored and documented vehicle flow, volume, and movement patterns
• Ensured accurate data entry and validation of traffic datasets
• Gathered real-time and historical traffic data for reporting purposes
• Maintained structured records of vehicle data for analysis and decision-making

Customer Service Trainee at HDFC Bank Ltd (2022-08 – 2024-05)

• Managed day-to-day customer banking operations including account queries and transactions
• Resolved customer issues efficiently, improving satisfaction and retention
• Handled high-volume inquiries while maintaining accuracy and professionalism
• Assisted in cross-selling banking products and services
• Maintained strong client relationships through effective communication

M.Com in Business Management – University of Mumbai (2023)

B.Com in Banking & Insurance – Ghanshyamdas Saraf College of Arts & Commerce (2021)

HSC – Thakur College of Science and Commerce (2018)

SSC – St. Francis High School (2016)