UiPath Lead Architect [Healthcare Domain] at Droidal (2024-07 – Present)
Lead architect responsible for delivering high-impact POCs, leading teams of developers, architecting end-to-end RPA and AI solutions, and delivering enterprise API integrations.
- Delivered 16+ high-impact POCs within 3-week cycles, accelerating sales cycles and contributing directly to deal closures. As a full scale development, developed and deployed over 27 agents throughout my experience.
- Led and mentored a team of 14 developers, delivering 30+ scalable, production-grade UiPath automations across enterprise environments.
- Architected end-to-end RPA and AI solutions leveraging REFramework, Orchestrator, API integrations, AI Center, and Document Understanding.
- Built and deployed LLAMA-based AI solutions for intelligent fax data extraction and Voice AI automation for process optimization.
- Designed reusable automation frameworks and libraries, improving development efficiency and standardization.
- Established and enforced CoE-aligned documentation standards (PDD/SDD) to ensure governance and maintainability.
- Delivered 7+ enterprise API integrations (UHC, Availity), doubling claim processing throughput from 80 to 160+ records/day. Drove 200% ROI improvement by transitioning from manual and UI-based automation to API-first architecture.
- Automated critical healthcare business processes including Patient Intake, Referrals, Prior Authorization, Eligibility Verification, Claims Status, Payment Posting and AR followup.
- Collaborated with cross-functional stakeholders and led Agile ceremonies (stand-ups, sprint planning, retrospectives) to ensure timely delivery.
- Managed end-to-end deployment lifecycle across Dev, UAT, and Production using Orchestrator, ensuring release stability and governance.
- RCM Specialized knowledge in navigating the complexities of EMR/PMS systems and payer portals (Aetna, Evernorth, Triwest, Medallion, Insynchcs, Jotform, Zelis, Salesforce, CMD, eCW, Tigger Connect, EPIC) to optimize revenue cycle management (RCM) and clinical operations.
Senior Developer [Healthcare Domain] at Hexaware Technologies Limited (2019-12 – 2024-07)
Developed and maintained UiPath automation solutions across multiple platforms and worked on advanced AI/Document Understanding projects.
- Developed and maintained UiPath automation solutions across Excel, PDF, Web applications, and databases.
- Built scalable bots using REFramework, Queue-based architecture, and Orchestrator integration.
- Worked extensively on Document Understanding and AI Center-based automation projects.
- Supported UiPath installation, upgrades, and infrastructure deployment activities.
- Managed Orchestrator migration, deployment pipelines, and hypercare support.
- Collaborated with business teams for requirement gathering, solution design, testing, and deployment.
System Engineer [Healthcare Domain] at Cognizant Technology Solution (2017-04 – 2019-11)
Provided production support for UiPath automation bots and enterprise applications in live environments with focus on incident management and operational excellence.
- Provided production support for UiPath automation bots and enterprise applications in live environments.
- Handled incident management, bot monitoring, failure recovery, and production issue resolution within SLA timelines.
- Supported UiPath production environments, ensuring bot stability, scheduling, and queue processing accuracy.
- Performed root cause analysis (RCA) for production failures and implemented permanent fixes.
- Worked in ITIL-based environment (Incident, Problem, and Change Management).
- Managed service requests and ensured seamless automation operations in production.
- Collaborated with development and infrastructure teams for bot deployment and stabilization.
