Anwar Ahmad

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Customer Service Representative at Haiko Mall (Present)

• Assisted customers with product inquiries and purchase decisions.
• Resolved customer complaints through effective communication and problem-solving.
• Processed transactions accurately using point-of-sale systems.
• Provided information about store promotions and loyalty programs.
• Maintained organized merchandise displays for optimal customer engagement.
• Collaborated with team members to ensure a positive shopping experience.
• Handled returns and exchanges following company policies and procedures.
• Trained new staff on customer service protocols and store operations.

Bachelor of Science in IT – Mumbai University