Aravindan Chandrahasan

Operations professional with 6+ years of experience in order management and logistics coordination, mostly within high-value retail operations. I handle the full order lifecycle end to end, working closely with warehouse, finance, logistics, and customer-facing teams to keep deliveries on track. In FY 2024-25 I coordinated 1,184+ orders worth ₹4.8 Cr+ while keeping delivery performance and customer satisfaction high.

Comfortable with exception handling, process improvement, and day-to-day reporting, and I've also picked up HR operations experience along the way. Looking for an Operations Manager or Supply Chain role where I can take on more ownership.

Senior Order Management Specialist & Operations at Evoluzione, Avastra Design Studios (2023-04 – Present)

• Own end-to-end order execution for high-value customer orders, from order creation through final delivery.
• Coordinated 1,184+ client orders worth ₹4.8 Cr+ in FY 2024-25, keeping service quality and accuracy high throughout.
• Main point of contact between warehouse, finance, logistics, retail, and customer-facing teams.
• Track order milestones and shipment timelines, and step in when things go off schedule.
• Handle customer escalations, delivery exceptions, and last-minute fulfillment requests.
• Coordinate inventory movement, dispatch planning, and last-mile delivery.
• Put together operational reports and dig into order data to spot recurring issues.
• Handle logistics planning for retail events and pop-up stores.
• Work closely with the retail team so high-value client orders get the white-glove treatment they need.
• Follow up with vendors and delivery partners directly when deadlines start slipping.
• Keep an eye out for process improvements that make the order flow smoother for everyone involved.

HR Administrator & HR Recruiter at Bullsmart (2022-07 – 2023-03)

• Joined during the company's early growth phase and helped build out the recruitment process from scratch.
• Maintained HRIS records and pulled reports from the database for management.
• Covered a wide range of HR work, from admin tasks to floor management.
• Handled employee grievances and supported the team through a period of fast hiring.

Order Management Specialist & Operations at Evoluzione, Avastra Design Studios (2019-08 – 2022-06)

• Processed and tracked customer orders end to end, working with warehouse and logistics teams to hit delivery timelines.
• Sorted out order discrepancies and customer queries as they came up, to keep delays to a minimum.
• Helped with dispatch planning, inventory coordination, and vendor follow-ups for retail store replenishment.
• Kept order status trackers and reporting sheets updated in Excel so management had visibility.
• Learned the order management process from the ground up, starting with data entry and order verification.
• Spoke with customers directly to update them on order status and sort out minor issues before they escalated.
• This is where I built most of the reporting and exception-handling habits I still use in my current role.

B.E. in Electronics & Communication Engineering – Valliammai Engineering College (2014 – 2018)