Arbaj Siddiqi

Detail-oriented CRM and Data Research professional with over 2 years of experience in Salesforce CRM, customer data management, and B2B research. Experienced in maintaining high-quality databases, validating customer records, and supporting sales operations with accurate data insights. Skilled in data cleaning, duplicate management, lead generation research, and Excel-based reporting.

Proven ability to support business development teams through reliable CRM administration and structured market intelligence.

Data Research Analyst at Hyster-Yale Materials Handling, India (2023-07 – 2025-06)

• Managed and maintained large volumes of customer and prospect data within Salesforce CRM ensuring high data integrity.
• Identified and removed duplicate records to maintain a clean and structured database environment.
• Generated analytical reports using Microsoft Excel including Pivot Tables, lookup formulas, and data filtering.
• Supported the sales team by updating CRM records, tracking leads, and ensuring accurate customer information.
• Conducted B2B contact discovery across APAC, EMEIA, US, and Canada regions.
• Identified and verified business email addresses, company contacts, and direct dial numbers using data intelligence tools.
• Collected and structured company data including industry classification, revenue size, and employee count.
• Maintained organized Excel databases to support sales outreach and business development campaigns.
• Conducted company and contact-level research for global markets including APAC, EMEIA, US, and Canada.
• Used professional research tools such as Sales Navigator, Apollo, Lusha, and LeadIQ for lead discovery.
• Extracted and validated structured business data for marketing and sales outreach campaigns.
• Maintained detailed Excel sheets for prospect tracking and lead management.

Bachelor of Science in B.Sc – Prayagraj University, India (2021)

Intermediate in Science Stream – Board of High School and Intermediate Education Uttar Pradesh (2018)

High School – Board of High School and Intermediate Education Uttar Pradesh (2016)