Archana Babar

Results-oriented Software Test Engineer with 4+ years of IT experience, including 2.5+ years in Software Testing and 1.5 years in Technical Support. Strong expertise in Manual Testing, API Testing, SQL validation, and Agile methodology. Experienced in Functional, Integration, System, and Regression Testing with proven ability to identify defects early and improve product quality. Hands-on experience in Postman, JIRA, and SQL for end-to-end testing.

Software Tester at Vivekanand Technologies

Working on CarIT project in the Automotive domain. CarIT is a unique solution that combines both DMS and CRM into a single platform to help automobile dealerships manage their complete business operations while keeping the customer at the center of all processes.

• Review requirements and design effective test cases
• Execute manual tests to ensure software quality
• Identify, document, and track bugs using defect management tools
• Perform regression, functional, and integration testing
• Collaborate with developers to resolve defects quickly
• Validate bug fixes and ensure stable releases
• Maintain clear test documentation and reports
• Support UAT and ensure the product meets user expectations

Technical Support Engineer at Vivekanand Technologies

• Provide technical support to customers for software-related issues
• Troubleshoot and resolve application and user problems
• Respond to support tickets, emails, and calls within SLA timelines
• Document issues, solutions, and troubleshooting steps
• Collaborate with development and QA teams to resolve bugs
• Escalate complex issues to higher-level technical teams
• Monitor system performance and identify potential problems
• Ensure high customer satisfaction through effective support

B.CS. in Computer Science – Pune University (2013)

Software Testing Course in Software Testing – Seed Infotech Pune