Archana Vishwakarma

With an innovative of mind, seek an association with a profession ambience offering a consistent growth and due recognition to my contribution for advancement and growth of the organization.

Customer Support Specialist - TaskUs - Indore - Rangreza

(2025-10)

• Handling Dasher's query and solving complaints via chat.
• Outbound calling if requested.

Customer Relationship Executive - Blinkit (Grofers India Pvt. Ltd.) - Sector 18, Gurugram (HR)

(2019-06 - 2023-10)

• 4 years experience at sector18, Gurugram (HR)
• Handling live chats
• Providing quicker solution to customers complaint
• Making outbound calls on customers request if required
• Handling emails including escalation mails

Customer Relationship Executive - FA Gifts Pvt. Ltd. - Gurugram

(2015-04 - 2018-12)

• 3 Years experience at old DLF, Gurugram
• Interact with customers via chats and calls.
• Handling inbound and outbound calls.
• Solving customer's complaints and providing satisfactory resolution.
• Assigning orders to vendor via software OPR and CRM
• Experienced in communication with customers very politely.

B.Sc - Computer Science - Jaya college of arts and science (2010 - 2013)