Arghya Dey

Dynamic and detail-oriented professional with extensive experience as a Translator and Interpreter at Sakti Enterprise. Proven expertise in document translation and consecutive interpretation, coupled with strong cultural awareness. Recognized for enhancing client satisfaction through high-quality service delivery and effective communication, ensuring seamless interactions across diverse linguistic contexts.

Translator and Interpreter - Sakti Enterprise - Mumbai, India

(2024-07)

• Received positive feedback from clients for exceptional attention to detail in translated documents and interpreted conversations.
• Translated documents from English to Bengali.
• Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
• Expanded client base through consistent delivery of high-quality translation and interpretation services.

Bengali Process Associate - Tech Mahindra - Noida, India

(2023-04 - 2024-06)

• Leverage expertise in Google PQU and other critical processes such as Google Bard, SxS, YouTube video analysis, Vocal Burst, Expressive Caption, Google Gemini, Chat GPT, and Cloud AI
• Utilize comprehensive suite of tools to execute daily duties efficiently, ensuring seamless service delivery
• Production monitoring
• Making MIS through Adv Excel
• Managed multiple tasks simultaneously, ensuring timely completion of all assignments
• Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately

Quality Analyst - Knowledgeworks Innovative Linguistic Solutions Pvt - Bengaluru, India

(2021-04 - 2023-04)

• Worked mostly in Reviewing and Translating Medical, K12, business, and Technical content from English to Bengali and vice versa
• Quality check of contents
• Attending and Tele-calls
• Handling client issues
• Overall supervising.
• Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement

Bachelor of Arts - Bengali Literature - EIILM University (2010-01 - 2013-01)

Higher Secondary - Science - Ramakrishna Mission Boys' Home High School (2007-01 - 2008-01)

Secondary Level - Ramakrishna Mission Boys' Home High School (2005-01 - 2006-01)