Arhaan Hussain

Motivated Bachelor of Pharmacy student and experienced Customer Care Supervisor with a strong background in team leadership and conflict resolution. Proven ability to manage high-volume service environments, train staff, and maintain high customer satisfaction. Adept at leveraging communication and problem-solving skills to enhance team performance.

FLOOR SUPERVISOR - Meesho - Jamshedpur, INL

(2025-06 - 2026-04)

• Handled escalated customer inquiries and resolved complex issues effectively.
• Trained new staff on customer service protocols and company policies.
• Monitored team performance and provided constructive feedback regularly.
• Supervised daily floor operations to ensure efficient workflow and team collaboration.
• Trained and mentored new team members in customer service best practices.
• Assisted in resolving customer inquiries and complaints effectively and promptly.
• Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.

CUSTOMER CARE EXECUTIVE - Meesho - Jamshedpur, IN

(2024-05 - 2025-06)

• Assisted customers with product inquiries and order issues.
• Resolved complaints efficiently through effective communication and problem-solving skills.
• Educated customers on return policies and procedures for a seamless experience.

Bachelor of Pharmacy - Biology - Gandhi Group of Institutions College (2025-03)

12th: Isc - Karim City College (2022-02 - 2024-02)