Arihant Borah

I am Arihant Borah, a recent B.Com (Hons.) graduate from the University of Delhi with experience in customer relations, research, and event coordination. Through my internship at 11.11, I handled customer queries and coordinated with multiple teams to ensure smooth operations and timely order fulfillment. I have also worked on research and data analysis projects involving Excel, SQL, and R, which strengthened my analytical and problem-solving skills.

In addition, my involvement in organizing college events and community initiatives helped me develop strong organizational, communication, and administrative abilities. I am eager to apply these skills in a dynamic environment, learn from experienced professionals, and contribute effectively to the organization's growth.

Customer Relationship Manager Intern at 11.11/Eleven Eleven (2025-07 – 2025-09)

• Handled and resolved 20+ customer queries daily, providing end-to-end after-sales support to ensure high customer satisfaction
• Acted as a liaison between sales, production and logistics, ensuring smooth order fulfilment and timely dispatch

Intern at Centre for Northeast Studies, JNU Delhi (2025-01 – 2025-04)

• Conducted literature review and authored analytical book review on pre-colonial Northeast Indian history

B. Com. (Hons) with a minor in Economics in Commerce, Economics – Zakir Husain Delhi College, University of Delhi (2026)

Class XII – Commerce (CBSE) in Commerce – Shrimanta Shankar Academy, Guwahati (2022)