Technical Product Owner / Assistant Manager at BDO RISE (2025-05 – Present)
- Own and refine the product backlog for APT (Audit Process Tool), aligning features with business objectives and measurable value delivery.
- Translate complex stakeholder requirements into structured user stories and testable acceptance criteria, bridging the gap between business and engineering teams.
- Drive feature prioritization decisions based on impact analysis, user feedback, and business criticality — functioning as the primary voice of the customer within the Agile team.
- Lead cross-functional delivery teams, balancing scope, schedule, and quality to ensure timely release of product increments.
- Facilitate backlog grooming, sprint planning, and review ceremonies in collaboration with Scrum Masters and engineering leads.
Technical QA Lead at LeadSquared (2023-04 – 2025-05)
- Defined and owned quality acceptance criteria for product features across multiple release cycles, ensuring business sign-off and production readiness.
- Partnered with product and engineering teams to refine requirements, identify gaps, and validate features against user expectations pre-release.
- Reduced production defects by 25% through implementation of risk-based testing and shift-left quality practices embedded in the sprint cycle.
- Managed a team of QA engineers — overseeing capacity planning, performance reviews, and end-to-end delivery accountability.
- Established a release readiness framework (entry/exit criteria, risk assessment, defect leakage controls) adopted across the QA organization.
Sr. Business Test Lead at Open Financial Technologies (2021-06 – 2023-03)
- Led requirement gathering and gap analysis sessions with stakeholders for Zwitch's fintech platform, providing functional insights that shaped strategic product decisions.
- Participated in design reviews and contributed to product discovery by identifying edge cases, regulatory compliance needs, and usability issues early in the development lifecycle.
- Validated complex fintech flows including regulatory compliance, payment processing, and onboarding UX, ensuring business and technical readiness ahead of each release.
- Mentored junior QA team members on best practices, fostering a quality-first culture aligned with product goals.
STE-II – SME at AgroStar (2020-02 – 2021-06)
- Prioritized product features for the AgroStar Gold e-commerce platform based on comprehensive user research, business requirements, and impact analysis — closely collaborating with PMs.
- Improved Customer Satisfaction (CSAT) scores by 6% through actionable product enhancements identified via feedback loops and data-driven analysis.
- Reduced UAT cycle time by 20% by streamlining acceptance workflows and improving automation coverage using Playwright.
Senior Test Engineer at ToneTag (2019-07 – 2020-02)
- Validated proximity-based payment logic against business and technical specifications, ensuring 99%+ transaction success rates across edge cases.
- Analyzed sound-based data transfer protocols to identify business-critical failure modes, collaborating with developers to align platform performance with user experience goals.
Test Engineer at Tarams Software (2017-07 – 2019-05)
- Developed and maintained test suites for web applications and integrated automated scripts into CI/CD pipelines to accelerate release velocity.
Project Execution Engineer at Anvik Engineers (2013-05 – 2017-06)
- Managed execution planning, stakeholder coordination, and delivery tracking for industrial electrical and instrumentation projects related to industrial furnace systems.
